Bilingual ERP Support Specialist | Flexible Hours

Odoo; Ciudad de México; Hybrid; MXN 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive Insurance: Major Medical, Dental, and Life

Year-end Bonus: 30 days of salary

Flexible hours

Home Office: 2 days per week

Vacation Policy: Up to 25 days

Sick Leave: Unlimited justified days

Extended Parental Leave: 4 additional weeks

Job summary

Odoo is seeking a Functional Support Specialist in Mexico City to provide expertise on Odoo's software applications. The ideal candidate will have strong communication skills and be able to assist clients effectively through various channels.

This role includes working with customers to resolve inquiries, enhance satisfaction, and gather feedback to improve product features. The company offers a flexible work schedule and comprehensive benefits, including medical insurance and generous vacation policies.

Qualifications

• Passion for software products.
• Ability to communicate technical concepts clearly.
• Ability to learn quickly.

Responsibilities

• Become an expert on Odoo's software features.
• Provide expertise to clients using Odoo applications.
• Maximize customer satisfaction by resolving inquiries.
• Gather feedback for product improvements.

Skills

Investigative skills

Empathy

Communication skills

Bilingual proficiency

Job description

Odoo is seeking a Functional Support Specialist in Mexico City to provide expertise on Odoo's software applications. The ideal candidate will have strong communication skills and be able to assist clients effectively through various channels.

This role includes working with customers to resolve inquiries, enhance satisfaction, and gather feedback to improve product features. The company offers a flexible work schedule and comprehensive benefits, including medical insurance and generous vacation policies.