Bilingual Customer Service Rep – On-site & Growth Path

Uline; Monterrey; Presencial; MXN 396.000 - 424.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Tuition assistance

Paid time off

Bonus programs

Descripción de la vacante

Uline, a family-owned distributor of shipping and packaging materials, is hiring a Customer Service Representative for the Monterrey branch. The role focuses on building customer relationships, providing solutions and delivering legendary service in a fast, on-site environment.

You'll handle orders and inquiries via phone, email and chat, become a product and solutions expert, and participate in training and development.

Formación

• High school diploma or equivalent; Bachelor's degree preferred.
• Prior customer service experience is a plus; training provided.

Responsabilidades

• Process customer orders and inquiries in a collaborative call center.
• Communicate with customers via phone, email and chat.
• Help customers navigate Uline's website and online ordering.
• Become a product and solutions expert to answer product, pricing and shipping questions quickly.

Conocimientos

Bilingual English Spanish

Customer service experience

Educación

High school diploma or equivalent

Bachelor's degree preferred

Descripción del empleo

Uline, a family-owned distributor of shipping and packaging materials, is hiring a Customer Service Representative for the Monterrey branch. The role focuses on building customer relationships, providing solutions and delivering legendary service in a fast, on-site environment.

You'll handle orders and inquiries via phone, email and chat, become a product and solutions expert, and participate in training and development.