Bilingual Customer Service Pro — On‑Site Growth & Benefits

Uline; Monterrey (Batáquez); Híbrido; MXN 396.000 - 424.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Complete health insurance coverage and

savings fund with employer match that

Multiple bonus programs

Paid holidays and generous paid time

Descripción de la vacante

Uline, a leading distributor, is hiring a Customer Service Representative at the Monterrey Branch. You’ll handle orders and inquiries, delivering an exceptional experience to customers by phone, email and chat.

The role emphasizes product and shipping knowledge, teamwork, and efficient problem solving. On-site shifts are available, and Uline offers comprehensive benefits starting day one.

Formación

• High school diploma or equivalent. Bachelor's degree preferred.
• Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!
• Bilingual English/Spanish - fluent in both verbal and written forms.

Responsabilidades

• Process customer orders and inquiries in a collaborative call center using world-class technology.
• Communicate with customers over phone, email and chat.
• Help customers navigate Uline's website and online ordering.
• Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

Conocimientos

Bilingual English/Spanish

Customer service

Phone support

Educación

High school diploma

Bachelor's degree preferred

Descripción del empleo

Uline, a leading distributor, is hiring a Customer Service Representative at the Monterrey Branch. You’ll handle orders and inquiries, delivering an exceptional experience to customers by phone, email and chat.

The role emphasizes product and shipping knowledge, teamwork, and efficient problem solving. On-site shifts are available, and Uline offers comprehensive benefits starting day one.