Bilingual Customer Service Agent - Querétaro (Full-Time)

Convergys; Santiago; Presencial; MXN 133.920 - 167.400; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Endless career opportunities

Monthly performance incentives

Great raffles and prizes

Descripción de la vacante

A global customer experience solutions company is seeking Customer Service Agents in Santiago, Nuevo León. This role requires bilingual communication and involves interacting with customers to provide support and resolve issues. The ideal candidate has strong multitasking and communication skills, with at least a high school diploma. This position offers a full-time schedule, competitive salary, and opportunities for career growth and performance incentives. Join a dynamic team and make a difference in customer experience.

Formación

• 6 months minimum experience in Call center customer service is desired.
• Ability to work under constant changes and multitask.
• Effective communication skills in writing and verbally.

Responsabilidades

• Interface with customers via inbound and outbound calls.
• Provide customer service support and resolution of routine problems.
• Listen actively and troubleshoot to provide a great customer experience.

Conocimientos

Customer service orientation

Intermediate - Advanced English

Strong attention to detail

Strong computer navigation skills

Educación

High School diploma or equivalent

Descripción del empleo

A global customer experience solutions company is seeking Customer Service Agents in Santiago, Nuevo León. This role requires bilingual communication and involves interacting with customers to provide support and resolve issues. The ideal candidate has strong multitasking and communication skills, with at least a high school diploma. This position offers a full-time schedule, competitive salary, and opportunities for career growth and performance incentives. Join a dynamic team and make a difference in customer experience.