Bilingual Spanish Customer Service Agent - Full-Time

Convergys; Ciudad de México, Mérida; Presencial; MXN 223.200 - 334.800; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career development opportunities

Competitive salary

Monthly performance incentives

Weekly and monthly activities

Raffles and prizes

Descripción de la vacante

A global customer service firm is looking for Customer Service Agents in Mexico City. This full-time position involves interacting with customers through calls and providing support for inquiries. Ideal candidates will have a customer service background, excellent communication skills, and a passion for helping others. The role offers career development opportunities, a competitive salary, and various perks. Come be part of a friendly and diverse team committed to transforming customer experiences.

Formación

• Prior experience in customer service preferred.
• Ability to troubleshoot and resolve problems.
• Willingness to learn and grow in a career.

Responsabilidades

• Interface with customers via calls and internet.
• Provide support and resolution for customer inquiries.
• Ensure a great customer experience.

Conocimientos

Customer service expertise

Active listening

Attention to detail

Excellent communication

Descripción del empleo

A global customer service firm is looking for Customer Service Agents in Mexico City. This full-time position involves interacting with customers through calls and providing support for inquiries. Ideal candidates will have a customer service background, excellent communication skills, and a passion for helping others. The role offers career development opportunities, a competitive salary, and various perks. Come be part of a friendly and diverse team committed to transforming customer experiences.