Bilingual Customer Care Agent – Growth in Ensenada

EnsenadaHoy; Ensenada; Hybrid; MXN 137,000 - 228,000; Full time

Benefits offered by this job

Weekly pay

Paid training

Fixed schedule

Weekends off

1-hour lunch break

Legal benefits

Growth opportunities

Job summary

EnsenadaHoy in Ensenada, BC is seeking a bilingual call center applicant for an on-site role. You will engage customers in English and Spanish, handle inbound inquiries, and provide courteous support while learning and growing within the company.

Weekly pay, paid training, a fixed Mon-Fri schedule, weekends off, a 1-hour lunch break, full legal benefits, and real opportunities for growth are available to successful candidates.

Qualifications

• Bilingual English and Spanish required or strongly preferred.
• Excellent verbal communication and listening skills.
• Comfort with basic computer tasks and software.
• Reliable, punctual and team-oriented work ethic.
• Call center experience is a plus but not required.
• Valid Mexican documentation is required to work in Ensenada.

Responsibilities

• Assist callers with inquiries and resolve issues via phone or chat.
• Maintain courteous and professional communication while handling multiple tasks.

Skills

Bilingual EN/ES

Verbal communication

Basic computer skills

Punctual & reliable

Call center experience

Mexican work authorization

Job description

EnsenadaHoy in Ensenada, BC is seeking a bilingual call center applicant for an on-site role. You will engage customers in English and Spanish, handle inbound inquiries, and provide courteous support while learning and growing within the company.

Weekly pay, paid training, a fixed Mon-Fri schedule, weekends off, a 1-hour lunch break, full legal benefits, and real opportunities for growth are available to successful candidates.