Bilingual Contact Center Specialist (English/Spanish)

Oportun; León; Presencial; MXN 223.546 - 335.320; Jornada completa

Descripción de la vacante

An established industry player in the fintech sector is seeking a Bilingual Contact Center Agent who is passionate about delivering exceptional customer service. This role requires a strong sense of urgency and the ability to empathize with clients, ensuring they receive the best advice and solutions. Join a diverse and inclusive team that values your perspective and fosters a culture of belonging. If you're ready to make a difference in the financial lives of others while growing your career in a supportive environment, this opportunity is perfect for you.

Formación

• Experience in customer service or sales is required.
• Must be bilingual in English and Spanish.

Responsabilidades

• Answer and resolve customer inquiries via phone, email, or chat.
• Provide high-quality service and demonstrate company values.

Conocimientos

Customer Service

Sales

Bilingual (English and Spanish)

PC Management

Internet Browsing

Educación

9th Grade Completion

Herramientas

Microsoft Excel

Descripción del empleo

An established industry player in the fintech sector is seeking a Bilingual Contact Center Agent who is passionate about delivering exceptional customer service. This role requires a strong sense of urgency and the ability to empathize with clients, ensuring they receive the best advice and solutions. Join a diverse and inclusive team that values your perspective and fosters a culture of belonging. If you're ready to make a difference in the financial lives of others while growing your career in a supportive environment, this opportunity is perfect for you.