Bilingual Call Center Specialist – English Proficiency

CCSi; Tijuana; Presencial; MXN 201.000 - 335.000; Jornada completa

Descripción de la vacante

CCSi is seeking a highly effective professional to join our team in a fast-paced environment. The role focuses on delivering exceptional client communication, ensuring seamless interactions with our clientele, and maintaining high service standards.

The ideal candidate will have prior customer service experience in a call center, strong communication skills, and a command of English (written and spoken). Knowledge of Excel or CRM management is a plus.

Formación

• Ability to maintain a fluent English conversation (Essential).
• Advanced English level (written and spoken).
• Minimum experience in a call center environment.
• Strong communication skills and result-oriented.
• Knowledge of Excel and/or CRM management (preferred).

Conocimientos

Fluent English

Advanced English

Call center experience

Communication skills

Excel

CRM management

Herramientas

Excel

CRM systems

Descripción del empleo

CCSi is seeking a highly effective professional to join our team in a fast-paced environment. The role focuses on delivering exceptional client communication, ensuring seamless interactions with our clientele, and maintaining high service standards.

The ideal candidate will have prior customer service experience in a call center, strong communication skills, and a command of English (written and spoken). Knowledge of Excel or CRM management is a plus.