Bilingual Client Support Assistant (English Required) – IN-OFFICE

THE LAW OFFICES OF ROBERT M. GELLER, P.A.; Región Centro; Presencial; MXN 173.000 - 207.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Statutory benefits

Department bonus opportunities

Paid training

Descripción de la vacante

The Law Offices of Robert M. Geller, P.A. in Guadalajara, Jalisco (in-office role) seeks a dependable bilingual Client Support Assistant to communicate with English-speaking clients and help move cases forward. This position is 100% in-office, with a Monday–Friday schedule.

Starting salary is 17,000 MXN per month plus statutory benefits and department bonus opportunities. Paid training is provided to get you up to speed, and long-term growth opportunities are available within the firm.

Formación

• Fluent spoken and written English.
• Client service, customer service, call center, office, or legal experience.
• Professional and confident phone communication.
• Strong computer and organizational skills.

Responsabilidades

• Communicate with clients by phone, email, and secure messaging.
• Assist clients with document requests, appointments, and case-related updates.
• Follow up on missing information and deadlines.
• Document communications and update case files.
• Coordinate with attorneys and other team members to address client needs.

Conocimientos

Fluent English

Phone communication

Computer skills

Attention to detail

Organizational skills

Descripción del empleo

Bilingual Client Support Assistant (English Required) – IN-OFFICE

Guadalajara, Jalisco – Near Chapultepec & La Paz

Starting salary: $17,000 MXN/month + Prestaciones de Ley + Department Bonus Opportunities

Monday–Friday | Full-Time | 100% In-Office

A growing U.S. law firm is seeking a dependable, professional Client Support Assistant to communicate with English-speaking clients and help keep their cases moving forward.

What You’ll Do

• Communicate with clients by phone, email, and secure messaging
• Assist clients with document requests, appointments, and case-related updates
• Follow up on missing information and deadlines
• Document communications and update case files
• Coordinate with attorneys and other team members to address client needs

What We’re Looking For

• Fluent spoken and written English
• Client service, customer service, call center, office, or legal experience
• Professional and confident phone communication
• Strong computer and organizational skills
• Dependable, patient, and detail-oriented
• Comfortable working in a fast-paced environment
• A high level of integrity, discretion, and respect for client confidentiality

Legal experience is welcome but not required. Paid training is provided.

What We Offer

• Prestaciones de Ley
• Department bonus opportunities
• Monday–Friday schedule
• Paid training and long-term growth opportunities

This position is 100% in office in Guadalajara. Remote and hybrid work are not available.

Only CVs submitted in English will be considered.