Bilingual Administrative Assistant – Client Services

HQ Platinum; San Pedro Garza García; Presencial; MXN 201.000 - 312.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Statutory benefits

Descripción de la vacante

HQ Platinum in San Pedro Garza García, NL, seeks a Bilingual Administrative Assistant to provide comprehensive support to clients, investors, and senior-level professionals. Strong English and Excel skills are essential for effective communication and data handling.

The role involves coordinating follow-ups, handling banking and partner inquiries, and maintaining professional discretion in a fast-paced, on-site office from 9:00 am to 4:00 pm, Monday through Friday.

Formación

• Advanced English proficiency, both written and spoken.
• Advanced Excel skills including formulas, PivotTables, and data analysis.
• Excellent client service and interpersonal abilities.
• Strong communication and negotiation capabilities.
• Professional demeanor with discretion for sensitive matters.
• Ability to interact professionally with investors and senior-level contacts.
• Strong organizational and follow-up skills.

Responsabilidades

• Provide professional and personalized attention to clients, investors, and senior-level contacts.
• Assist and guide clients on real estate-related matters.
• Follow up promptly on client requests and inquiries related to company partners.
• Maintain frequent communication with banks, accountants, and US contacts, including coordination and follow-up on banking matters.
• Use Microsoft Excel to organize, analyze, and manage information.

Conocimientos

Advanced English

Advanced Excel

Client service

Interpersonal skills

Negotiation

Investor interaction

Professional demeanor

Herramientas

Microsoft Excel

Descripción del empleo

We are looking for a Bilingual Administrative Assistant with excellent communication, organizational, and client service skills to provide support and follow-up on a variety of administrative matters.

This position involves frequent interaction with clients, investors, and senior-level professionals, requiring a highly professional approach and exceptional interpersonal skills. The role also requires regular communication with contacts in the United States, making advanced English proficiency essential.

Key Responsibilities

• Provide professional and personalized attention to clients, investors, and senior-level contacts.
• Assist and provide guidance to clients on real estate-related matters.
• Provide timely and professional follow-up on client requests, inquiries, and matters related to company partners.
• Maintain frequent communication with banks, accountants, and other contacts in the United States, including coordination, negotiation, and follow-up on banking matters.
• Use Microsoft Excel to organize, analyze, and manage information.

Requirements

• Advanced English proficiency, both written and spoken, with the ability to communicate confidently and professionally with contacts in the United States.
• Advanced Microsoft Excel skills, including advanced formulas, PivotTables, data analysis, and information management.
• Excellent client service and interpersonal skills.
• Strong communication and negotiation abilities.
• Ability to interact professionally with investors, clients, and senior-level individuals.
• Strong organizational and follow-up skills.
• High attention to detail.
• Professional demeanor and discretion when handling sensitive matters.

Benefits

• Base salary according to experience and skills.
• Statutory benefits.

Work Location & Schedule

• Torre Kerkus – Residencial Chipinque, 1er Sector, San Pedro Garza García, N.L.
• On-site position
• Monday through Friday, from 9:00am. to 4:00pm.