Bilingual Billing Analyst – On-site in Mexico City

Landing; Xico; On-site; MXN 184,000 - 201,000; Full time

Benefits offered by this job

Grocery vouchers

Vacation time

Paid time off (PTO)

Christmas Bonus

Vacation Bonus

Health insurance

On-site parking

Landing Stays travel benefit

Job summary

Landing seeks a Billing Analyst to join the on-site team in Mexico City. You will report to the Billing Team Lead and handle billing, collections, and account reconciliation while working closely with analysts to ensure accurate revenue and timely payments.

The role starts with mastering core processes like appeasements and credits and expands into reconciliations, audits, and variance analysis as you grow.

Qualifications

• English proficiency: Fluent (B2-C1).
• Availability Monday–Friday, 9:00 AM–6:00 PM CST.
• Experience in billing or a related field (comfortable with numbers).
• Strong analytical and problem-solving skills with high attention to detail.
• Organizational skills; ability to manage multiple priorities with urgency.
• Working knowledge of Microsoft Excel or Google Sheets.
• Flexibility to work extended hours during critical periods.
• Collaborative mindset and team-oriented culture.

Responsibilities

• Reconcile member accounts to identify balances owed or due, ensuring accurate revenue recognition and property payouts.
• Process appeasements, refunds, and account credits with the proper approvals and documentation.
• Support management with billing audits, discrepancy resolution, and variance tracking.
• Partner with internal teams to troubleshoot and resolve complex billing issues quickly and effectively.
• Respond to member billing inquiries (calls, emails, tickets) by providing clear breakdowns of statements and ensuring full transparency.

Skills

English B2-C1

Analytical skills

Attention to detail

Multitask prioritization

Team collaboration

Problem solving

Tools

Excel/Sheets

Job description

Landing seeks a Billing Analyst to join the on-site team in Mexico City. You will report to the Billing Team Lead and handle billing, collections, and account reconciliation while working closely with analysts to ensure accurate revenue and timely payments.

The role starts with mastering core processes like appeasements and credits and expands into reconciliations, audits, and variance analysis as you grow.