Bilingual Auto Insurance Support Agent – Hermosillo

ResultsCX; Hermosillo; Presencial; MXN 179.000 - 223.000; Jornada completa

Descripción de la vacante

ResultsCX in Hermosillo, Mexico is hiring a Customer Service Representative to handle policy questions, payments, and account updates. You’ll work onsite, supporting callers nationwide with clear communication and problem-solving skills.

The role requires a high school diploma or GED, fluency in English and Spanish, and the ability to type 30 words per minute. Previous call center experience is preferred, and there is a base pay of MXN 16,000 with potential bonuses up to MXN 4,000, totaling up

Formación

• High school diploma or GED required.
• Fluent in English and Spanish.
• Typing speed of 30 WPM.
• Experience in a call center and ability to work onsite.

Responsabilidades

• Assist customers with policy questions, payments, and account updates.
• Provide clear information and resolve issues in a calm, professional manner.
• Coordinate with nationwide callers using multiple systems to navigate inquiries.

Conocimientos

Fluent English

Spanish

Typing 30 wpm

Call center experience

Educación

High school diploma or GED

Descripción del empleo

ResultsCX in Hermosillo, Mexico is hiring a Customer Service Representative to handle policy questions, payments, and account updates. You’ll work onsite, supporting callers nationwide with clear communication and problem-solving skills.

The role requires a high school diploma or GED, fluency in English and Spanish, and the ability to type 30 words per minute. Previous call center experience is preferred, and there is a base pay of MXN 16,000 with potential bonuses up to MXN 4,000, totaling up