Bilingual Ad Tech Account Manager – Client Growth

RTB House; México; Presencial; MXN 360.000 - 540.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fast-growth project

Global team

Training opportunities

Award-winning organization

AI technology

Flexible environment

Descripción de la vacante

RTB House, a leading performance-driven AdTech company, seeks a proactive customer success professional in Mexico to manage online advertising campaigns for major brands. You will engage with clients directly, ensuring premium service and guiding them through campaign launches.

The role requires strong analytical abilities, a passion for digital marketing, and fluency in Spanish and English to communicate with global teams and clients effectively.

Formación

• Experience in managing online advertising campaigns for clients.
• Highly developed analytical skills.
• Interest in performance marketing/ digital marketing/ e-commerce.
• Well-developed verbal and written communication skills.
• Fluency in Spanish and English.

Responsabilidades

• Cooperation with big brands from the e-commerce market in Mexico.
• Regular meetings with top clients to ensure premium customer service.
• Execute customer communications – personally and via telephone, video-calls or email, in line with standards and processes.
• Respond to customer requests and inquiries in a professional and timely manner.
• Responsible for customer success and long-term relationship of bigger accounts.
• Provide specific information regarding company’s services and products.
• Assist customers in the process of launching ad campaigns.
• Develop and maintain in-depth product knowledge.
• Data improvement and optimization.

Conocimientos

Campaign management

Analytical skills

Digital marketing

Communication skills

Spanish-English

Customer focus

Descripción del empleo

RTB House, a leading performance-driven AdTech company, seeks a proactive customer success professional in Mexico to manage online advertising campaigns for major brands. You will engage with clients directly, ensuring premium service and guiding them through campaign launches.

The role requires strong analytical abilities, a passion for digital marketing, and fluency in Spanish and English to communicate with global teams and clients effectively.