Strategic Growth Account Manager - AdTech & AI

Rtb House; México; A distancia; MXN 300.000 - 420.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fast growth

Global team

Training programs

Award-winning

AI technology

Flexible work

Work-life balance

Descripción de la vacante

RTB House in Mexico is seeking a dedicated customer success professional to manage online advertising campaigns for major brands. You will be responsible for client communications, ensuring premium service, and guiding customers through launching ad campaigns.

Ideal candidates will have strong analytical skills, experience in adtech or agencies, and fluency in Spanish and English to support a global client base.

Formación

• Experience in managing online advertising campaigns for clients.
• Highly developed analytical skills with data-driven approach.
• Fluency in Spanish and English.

Responsabilidades

• Cooperation with big brands from the e-commerce market in Mexico.
• Regular meetings with top clients to ensure premium customer service.
• Execute customer communications – via telephone, video calls or email, in line with standards and processes.
• Respond to customer requests and inquiries in a professional and timely manner.
• Responsible for customer success and long-term relationship of bigger accounts.
• Provide information regarding company’s services and products.
• Assist customers in launching ad campaigns.
• Develop and maintain in-depth product knowledge.
• Data improvement and optimization.

Conocimientos

Campaign management

Analytical thinking

Client communication

Adtech experience

Bilingual Spanish/English

Descripción del empleo

RTB House in Mexico is seeking a dedicated customer success professional to manage online advertising campaigns for major brands. You will be responsible for client communications, ensuring premium service, and guiding customers through launching ad campaigns.

Ideal candidates will have strong analytical skills, experience in adtech or agencies, and fluency in Spanish and English to support a global client base.