Benefits Specialist

NCR Voyix Corporation; Ciudad de México; On-site; MXN 300,000 - 420,000; Full time

Job summary

NCR Voyix in Mexico City is seeking a Benefits Specialist to administer LATAM programs from a full-time, office-based setting. You will partner with HR, Payroll, and vendors to ensure compliant delivery of benefits for employees across LATAM, with a focus on Mexico.

The role involves managing healthcare, life insurance, retirement, leaves, and wellbeing programs, while ensuring regulatory adherence and contributing to global initiatives. Previous LATAM benefits experience is preferred.

Qualifications

• Bachelor's degree in HR, Business Admin, Labor Relations, or related field.
• 2+ years of benefits administration experience in LATAM or multinational environments.
• Knowledge of local Mexican statutory requirements (IMSS, INFONAVIT, retirement, and leave).
• Experience with HRIS systems (Workday preferred) and vendor management.
• Strong analytical, communication, and customer service skills.
• Advanced English proficiency.

Responsibilities

• Administer and support LATAM benefits programs across the region.
• Serve as main contact for benefits inquiries and issue resolution.
• Partner with HR, Payroll, and external vendors to administer and improve programs.
• Ensure compliance with local regulations, especially in Mexico, and support LATAM countries.
• Support benefits communications, enrollments, renewals, audits, reporting and vendor management.
• Maintain accurate benefits data in Workday and other HR systems.
• Analyze trends and feedback to recommend improvements.
• Participate in regional and global benefits projects and initiatives.

Skills

Benefits administration

LATAM experience

HRIS Workday

Vendor management

Analytical skills

Communication skills

Education

Bachelor's degree in HR/Business

Tools

Workday

Job description

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Benefits Specialist - LATAM

Location: Mexico City, Mexico

Work Model: Full-time, 100% office-based

The Benefits Specialist is responsible for administering and supporting employee benefits programs across Latin America (LATAM) while contributing to global benefits and wellbeing initiatives. The role partners with employees, HR, Payroll, vendors, and the Global Benefits team to ensure a positive employee experience, regulatory compliance, and effective delivery of benefit programs.

Key Responsibilities

• Manage and support benefits programs across LATAM, including healthcare, life insurance, retirement, savings, wellness, and leave programs.
• Serve as the main point of contact for employee benefits inquiries and issue resolution.
• Partner with HR, Payroll, and external vendors to administer and improve benefit programs.
• Ensure compliance with local regulations and statutory benefit requirements, with strong focus on Mexico and support for other LATAM countries.
• Support benefits communications, annual enrollments, renewals, audits, reporting and vendor management.
• Maintain accurate benefits data in Workday and other HR systems.
• Analyze benefits trends and employee feedback to recommend program improvements.
• Participate in regional and global benefits projects, wellbeing initiatives, and process enhancements.

Basic Qualifications

• Bachelor's degree in HR, Business Administration, Labor Relations, or related field.
• 2+ years of benefits administration experience in LATAM and/or multinational environments.
• Knowledge of benefits programs, payroll processes, and Mexican statutory requirements (IMSS, INFONAVIT, retirement, and leave programs).
• Familiarity with benefits practices across multiple LATAM countries.
• Experience with HRIS systems (Workday preferred), vendor management, and process improvement.
• Strong analytical, communication, and customer service skills.

Preferred Qualifications

• Experience supporting benefits programs across multiple LATAM countries and global initiatives.
• Knowledge of leave management, disability programs, healthcare, insurance, and retirement benefits.
• Experience with vendor and broker management.
• Advanced English proficiency.
• Experience in multinational or shared services environments.

Integrated into our shared values is NCR Voyix's commitment to equal employment opportunity.

All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.

NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to stride to reach their full potential.

We believe in understanding and respecting differences among all people.

Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Help us run the world's top brands.

At NCR Voyix, we specialize in turning routine transactions into meaningful connections.

With a rich history of innovation, we've been at the forefront of problem-solving through technology.

Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments.

Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.

We take pride in our strong culture and a history of providing robust career paths.

Come work for a leading technology company where you can grow your career.

Join us and be part of revolutionizing transactions across these pivotal industries.