Benefits Lead North America

Confidencial; Santiago de Querétaro; On-site; MXN 700,000 - 900,000; Full time

Job summary

A confidential company in Querétaro is seeking a Benefits Lead to manage health and welfare plans for the US and Canada. The role includes serving as a primary contact with external providers, facilitating new plan designs, and addressing employee inquiries about health plans. Ideal candidates will have 5-10 years of experience in benefits administration, strong communication skills, and analytic skills, particularly using Excel. This position is critical for ensuring smooth operations of employee benefits and compliance.

Qualifications

• 5-10 years of experience in benefits administration, preferably in the US and Canada.
• Strong communication and administrative experience with brokers and vendors.
• Strong understanding of health and welfare functions.
• Proficiency in Excel for cost scenario analysis.

Responsibilities

• Administer day-to-day functions related to health and welfare plans.
• Serve as primary contact with external solution providers.
• Implement communication plan and deliver materials to employees.
• Coordinate completion of regulatory filings.
• Provide administrative support to HR representatives.

Skills

Benefits administration

Strong communication

Analytic skills

Excel proficiency

Job description

The Benefits Lead will administer the day‑to‑day functions related to health and welfare plans for US and Canada, which includes:

• Serving as the primary contact with the external solution provider (automated enrollment, carrier feeds, payroll feed, system plan set‑up, trouble‑shooting, access administrator)
• Facilitate new plan design set‑up each year with solution provider; test system accuracy prior to production
• Implement communication plan and deliver (work with external vendors, mailings to employees, OE meeting presentations, etc.)
• Serve as primary knowledge source of existing health plans, and provide support to and answer questions from employees concerning the same
• Coordinate completion of regulatory filings
• Create and provide monthly reports as necessary to external broker regarding employee contributions/employer contributions to its various health related plans
• Participate in and complete benefits and compensation surveys
• Coordinate HR requests from Finance, External Auditors, Brokers, Actuarials, and Record keepers as it relates to annual audits and 5500 Filing for all applicable health and welfare and retirement plans
• Provide administrative back‑up support and guidance to the HR Representative, in administrative areas such as EE verifications from medical provider (subrogation); wire transfer requests (in support of claims and premium payment); reporting HSA contributions to Health Equity, annual flu shots, various reporting requirements, retiree life eligibility reporting and insurance payments, and uncashed checks
• Delivery of Total Rewards program and Recognition (anniversary and retirement) programs

Qualifications:

• 5‑10 years of experience in benefits administration (US and Canada strongly preferred)
• Strong communication and administrative experience with brokers, vendors, and stakeholders
• Strong understanding of health and welfare function
• Strong analytic skills (including use of Excel to run cost scenarios)