Batch Monitoring Lead — Hybrid (Control-M & Observability)

Tata Consultancy Services; México; Hybrid; MXN 650,000 - 900,000; Full time

Benefits offered by this job

Major Medical Insurance

Life Insurance

Grocery Vouchers

Christmas Bonus

Vacation days according to Mexican law

Profit Sharing (PTU)

Job summary

Tata Consultancy Services is seeking a Batch Monitoring Expert to oversee end-to-end batch-processing environments. You will ensure critical business processes run on schedule, with clear visibility into dependencies and outcomes, collaborating with multiple teams to minimize risk.

The role focuses on operating the Control-M scheduler, monitoring jobs, and strengthening observability through dashboards and proactive controls.

Qualifications

• Experience supporting enterprise batch-processing, job-scheduling, or workload-automation environments.
• Hands-on experience with workload automation platforms, preferably Control-M.
• Experience monitoring and troubleshooting batch jobs, workflows, and dependencies.
• Excellent communication and cross-functional collaboration skills.
• Professional proficiency in English.
• Availability for full-time employment.

Responsibilities

• Serve as the operational owner of the Control-M scheduling platform.
• Monitor end-to-end batch processing across systems and dependencies.
• Document critical batch cycles, triggers, and downstream impacts.
• Map and improve batch-driven transaction flows and handoffs.
• Develop monitoring capabilities including health checks, alerts, and dashboards.
• Troubleshoot batch failures and performance bottlenecks with cross-team collaboration.
• Perform root-cause analysis and support incident resolution.
• Maintain technical documentation and scheduling dependencies.
• Identify failure points and implement proactive reliability controls.

Skills

Batch-processing expertise

Job scheduling

Workload automation

Communication skills

English proficiency

Full-time availability

Control-M

Cron jobs

Tools

Control-M

Cron jobs

Job description

Tata Consultancy Services is seeking a Batch Monitoring Expert to oversee end-to-end batch-processing environments. You will ensure critical business processes run on schedule, with clear visibility into dependencies and outcomes, collaborating with multiple teams to minimize risk.

The role focuses on operating the Control-M scheduler, monitoring jobs, and strengthening observability through dashboards and proactive controls.