B2B Digital Ops Analyst — Elevate Customer Experience

PepsiCo; Ciudad de México; Presencial; MXN 167.000 - 279.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wellness Line

Discounts

Scholarship programs for children

Aid plans for life moments

Learning experiences with providers

Descripción de la vacante

PepsiCo in Mexico City is seeking a B2B Digital Operations Analyst to help drive customer engagement through our digital platform. You will support the execution of customer programs, track performance, and ensure timely updates to materials and rewards.

This early-career role offers exposure to digital operations, customer experience, and cross-functional teamwork. Join a global company that values innovation, learning, and a consumer-focused mindset, with opportunities to grow within diverse

Formación

• Bachelor’s degree in Business Administration, Communications, Marketing, or a related field.
• 0–2 years of experience in digital commerce, sales, customer experience, or related field.
• Fluent English and Spanish, both written and spoken.

Responsabilidades

• Support the execution of customer engagement and commercial programs through our digital platform.
• Monitor program performance and identify opportunities for improvement.
• Ensure digital platform and customer-facing information are up to date.
• Collaborate with cross-functional teams to resolve issues and drive improvements.

Conocimientos

Organizational skills

Fluent English & Spanish

Customer-oriented mindset

Analytical mindset

Strong communication

Team collaboration

Self-motivation

Results-oriented

Educación

Bachelor’s degree in Business Administration, Communications, Marketing, or related field

Herramientas

Microsoft Office

Descripción del empleo

PepsiCo in Mexico City is seeking a B2B Digital Operations Analyst to help drive customer engagement through our digital platform. You will support the execution of customer programs, track performance, and ensure timely updates to materials and rewards.

This early-career role offers exposure to digital operations, customer experience, and cross-functional teamwork. Join a global company that values innovation, learning, and a consumer-focused mindset, with opportunities to grow within diverse