Payroll Operations Analyst: US Sales

PepsiCo; San Nicolás de los Garza; Presencial; MXN 279.000 - 469.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Learning programs

Self-learning platforms

Leadership development

Role-specific training

External training providers

Recognition programs

Financial wellness

Flexible schedule

Wellness benefits

Descripción de la vacante

PepsiCo in Mexico is seeking a role to execute US portfolio services (Payroll, Hires, Changes, Terminations) for the Sales function, supporting the transition of services to Mexico’s HUB and ensuring timely SLA fulfilment.

The successful candidate will capture incidence data, validate requirements, maintain payroll controls, and collaborate with local teams to deliver accurate, customer-focused service while preserving audit-ready documentation.

Formación

• Bachelor’s Degree in in Industrial Enginner, Accounting, Finance, Business Administration or Related Field.
• Experience in payroll, accounting or finance processes (desirable).
• Proficient in full suite of Microsoft Word, Excel, PowerPoint, Outlook
• Strong English oral and written communication skills
• Customer focused, adaptable, strong follow up and organizational skills
• Ability to quickly shift and adapt to changes as they come; proactively communicating throughout the process
• Ability to handle multiple tasks at the same time
• Analytical skills
• Action-oriented and problem solving skills
• Team player and highly collaborative
• Untouchable integrity and ethics
• Functional and technical expertise to provide solutions
• Attention to detail and high organization, ability to work independently to meet deadlines
• Excellent follow-up skills
• Ability to work under pressure

Responsabilidades

• Execute US portfolio services focused on sales (Payroll / Hires / Changes / Terminations)
• Receive incidence and validate fulfilment of requirements
• Capture incidence information in payroll system
• Ensure payroll meets operation controls
• Monitor tickets reception and release ensuring SLA compliance
• Ensure good customer service and guarantee Service Level Agreements timing and delivery
• Responsible of proper escalation for daily resolution issues
• Deliver services at the defined at the SLAs/KPIs
• Continued communication and support with local functional teams
• Conciliate and document process deliverables for audit preparation

Conocimientos

English communication

Customer focus

Adaptability

Organizational skills

Analytical skills

Problem solving

Team player

Integrity

Attention to detail

Independence

Follow-up skills

Ability to work under pressure

Educación

Bachelor’s degree in Industrial Enginner, Accounting, Finance, Business Administration or Related Field

Herramientas

Microsoft Office

Descripción del empleo

PepsiCo in Mexico is seeking a role to execute US portfolio services (Payroll, Hires, Changes, Terminations) for the Sales function, supporting the transition of services to Mexico’s HUB and ensuring timely SLA fulfilment.

The successful candidate will capture incidence data, validate requirements, maintain payroll controls, and collaborate with local teams to deliver accurate, customer-focused service while preserving audit-ready documentation.