B2B Collections Architect & Analytics (Hybrid MX)

Klar

Ciudad de México

Hybrid

MXN 600,000 - 900,000

Full time

5 days ago

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Benefits offered by this job

Competitive salary

Klar stock options

15 days paid vacation

Vacation premium

30 days Christmas bonus

Food vouchers

Medical Insurance

Computer device

Wellhub health subscription

Coaching and therapy sessions

Modern centrally located office

International work environment

World class team

Job summary

Klar in Mexico City is seeking a Business Analyst (B2B Collections) to monitor and improve collections performance, optimize processes, and develop data-driven strategies to maximize recovery across our business credit portfolio. You will transform data into actionable insights, automate processes, and collaborate with internal teams and external agencies to drive efficiency and recovery.

The role blends analytics, reporting, and strategic project work in a fast-growing fintech environment.

Qualifications

Bachelor's degree in Actuarial Science, Engineering, Mathematics, Economics, Finance, Data Science, or a related field.
Strong SQL skills (advanced), including experience querying and analyzing large datasets.
Advanced Excel skills, including formulas, pivot tables, and structured data analysis.
Experience in business analytics, financial services, credit risk, collections, or operational performance analysis.
Strong analytical thinking and structured problem-solving skills, with the ability to translate data into actionable business recommendations.
Experience developing dashboards, performance reports, and automated processes.
Strong organizational and project management skills, with the ability to manage multiple priorities and follow up on cross-functional initiatives.
Advanced English level.
Python and Tableau experience is a plus.
Experience working with credit portfolios, collection agencies, or delinquency analytics is a plus.

Responsibilities

Monitor and improve collections performance across our business credit portfolio.
Analyze recovery performance by delinquency bucket, outstanding balance, credit product, and customer segment to identify opportunities for improving collection strategies.
Maintain, validate, and automate collections databases, portfolio assignments, and recurring operational reports, ensuring data accuracy and reducing manual processes.
Monitor collection agencies' performance, analyze recovery results, track account assignments and returns, and identify opportunities to improve allocation strategies and operational efficiency.
Develop, calculate, and validate collection agencies' incentive schemes, ensuring accurate performance attribution and alignment with recovery objectives.
Identify opportunities to improve recovery through portfolio segmentation, collection treatments, account prioritization, and data-driven recommendations.
Collaborate with Technology and Product teams to define requirements, track developments, test new functionalities, and implement improvements to collections tools and processes.
Build and maintain dashboards, automated reports, and performance monitoring tools to support daily operations and strategic decision-making.
Analyze portfolio trends and historical performance to develop recovery projections, anticipate delinquency behavior, and identify potential risks.
Evaluate payment agreements, renegotiation performance, and repayment behavior to identify opportunities for improving recovery and reducing recurring delinquency.
Work closely with Collections Operations, Finance, Credit Risk, Technology, and external agencies to ensure data consistency and continuous process improvement.