Automotive Customer Quality Engineer – Root-Cause Solver

Lear Corporation; Chihuahua; Presencial; MXN 180.000 - 280.000; Jornada completa

Descripción de la vacante

Lear Corporation in Chihuahua, Mexico is seeking a quality specialist to serve as the primary contact for customer quality concerns and lead containment actions across the plant.

You will coordinate cross-functional teams, drive root cause analysis using 8D, PDCA and DMAIC, and implement corrective actions to ensure customer satisfaction and product quality. With 1+ year in automotive quality and a Bachelor's in Industrial Engineering, Ford exposure is a plus.

Formación

• 1+ years in quality areas within automotive industry (Wire harness or experience with Ford is a plus)
• Bachelor's degree in Industrial Engineering or related field
• Experience coordinating cross-functional teams and applying structured problem-solving methodologies (8D, PDCA, DMAIC)

Responsabilidades

• Act as the main contact for customers regarding quality concerns.
• Coordinate and monitor containment activities within the plant and at customer locations as required.
• Lead and coordinate cross-functional teams during problem-solving activities.
• Facilitate root cause analysis and corrective action implementation using structured problem-solving methodologies (8D, PDCA, DMAIC).
• Ensure timely communication and follow-up with customers regarding quality issues and resolution status.
• Support continuous improvement initiatives focused on quality performance and customer satisfaction.
• Monitor effectiveness of corrective and preventive actions to prevent recurrence of quality issues.

Conocimientos

Quality Control

Statistical Process Controls

Production Process

Supplier Quality Management

Quality Improvement

Educación

Bachelor's degree in Industrial Engineering

Descripción del empleo

Lear Corporation in Chihuahua, Mexico is seeking a quality specialist to serve as the primary contact for customer quality concerns and lead containment actions across the plant.

You will coordinate cross-functional teams, drive root cause analysis using 8D, PDCA and DMAIC, and implement corrective actions to ensure customer satisfaction and product quality. With 1+ year in automotive quality and a Bachelor's in Industrial Engineering, Ford exposure is a plus.