Associate Technical Solutions Engineer II - Hybrid (Mexico)

United States Digital Space LLC; Ciudad de México; Híbrido; MXN 480.000 - 680.000; Jornada completa

Descripción de la vacante

The company seeks Technical Service Engineers based in Mexico City for a hybrid working model. You will advise customers and solve complex problems across the company ecosystem, including database, drivers, cloud, and infrastructure.

You will work with our largest customers, addressing architecture, performance, recovery, and security questions, and be an advocate for customers with product and development teams. You will contribute to internal tools and diagnostics development.

Formación

• Experience in systems administration, distributed systems, or network administration is a plus.
• Strong understanding of databases and data architecture is valued.
• Familiarity with large-scale production environments, Linux/Windows, and cloud platforms is beneficial.

Responsabilidades

• Solve customers' complex challenges on architecture, performance, recovery, and security.
• Be an expert resource on best practices for running the company at scale.
• Collaborate with product management and development teams to represent customer needs.

Conocimientos

Systems administration

Distributed systems

Network Administration

Database architecture

Application Architecture

Data architecture

Performance benchmarking

Programming languages

Descripción del empleo

The company seeks Technical Service Engineers based in Mexico City for a hybrid working model. You will advise customers and solve complex problems across the company ecosystem, including database, drivers, cloud, and infrastructure.

You will work with our largest customers, addressing architecture, performance, recovery, and security questions, and be an advocate for customers with product and development teams. You will contribute to internal tools and diagnostics development.