Hybrid Database & Cloud Services Engineer

United States Digital Space LLC; Ciudad de México; Híbrido; MXN 950.000 - 1.250.000; Jornada completa

Descripción de la vacante

the company is a leading data platform provider with a focus on modernizing databases and delivering cloud-native, multi-cloud solutions. We seek a Technical Services Engineer in a hybrid Mexico City setup to support our largest customers with architecture, performance, and reliability challenges.

You will work across our atlas-driven products, advise on production database systems, and collaborate with product teams. The role demands curiosity, problem-solving, and a customer-first mindset.

Formación

• Experience in systems engineering including Linux performance, memory management, I/O tuning, security, and networking.
• Understanding of networking concepts and protocols (DNS, TCP/IP, SSL/TLS).
• Experience building/maintaining production database systems.

Responsabilidades

• Solve complex customer issues across architecture, performance, recovery, security, and related areas.
• Mentor and ramp new team members, build knowledge of new product lines, and contribute to internal tooling.
• Collaborate with product management and development teams to represent customer needs.

Conocimientos

Systems engineering

Networking concepts

Storage engineering

Production databases

Coding basics

Cloud services

Team collaboration

Calm under pressure

Willingness to learn

Git

Kubernetes

Herramientas

Git

Kubernetes

Cloud platforms

Descripción del empleo

the company is a leading data platform provider with a focus on modernizing databases and delivering cloud-native, multi-cloud solutions. We seek a Technical Services Engineer in a hybrid Mexico City setup to support our largest customers with architecture, performance, and reliability challenges.

You will work across our atlas-driven products, advise on production database systems, and collaborate with product teams. The role demands curiosity, problem-solving, and a customer-first mindset.