-Associate Specialist, Carrier Procurement

RXO, Inc.; Guadalajara; Sur place; MXN 216 000 - 264 000; Plein temps

Avantages offerts par ce poste

15 Vacation Days

Medical Insurance

Life Insurance

Savings Found

Meal Voucher

Résumé du poste

RXO, Inc. is hiring an Associate Specialist, Carrier Procurement in Mexico. The role focuses on matching carriers with customer freight and delivering daily solutions to meet service needs.

You will track shipments, address issues, and ensure accurate data in the TMS while coordinating with the Carrier Operations Manager. Ideal candidates have a bachelor degree, fluent English, and at least 1 year in sales or customer service within transportation.

Qualifications

• Bachelor degree required and fluent English.
• 1 year of sales or customer service experience.
• 1 year of related experience and/or training in transportation.
• Proven team player with strong communication and detail orientation.

Responsabilités

• Track the status of US shipments from inception to delivery.
• Identify and address issues on shipments.
• Enter data into the transportation management system accurately and prepare loads for accounting.
• Communicate shipment, billing or follow-up issues to Carrier Operations Manager.
• Prioritize daily workload and monitor carrier performance.
• Maintain knowledge of all assigned carriers and utilization.
• Monitor report cards and engage carriers accordingly.
• Proactively contact carriers and negotiate daily loads.
• Support US operations in a fast-paced environment.

Connaissances

Fluent English

Sales experience

Customer service

Team player

Attention to detail

Communication skills

Formation

Bachelor Degree

Outils

Freight optimizer platform

Description du poste

Accelerate your career at RXO.

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Job site : Plaza Andares en Zapopan , Jalisco

As an Associate Specialist, Carrier Procurement at RXO, you will be responsible for matching the right carrier with the right customers freight and providing daily solutions to match and exceed customer service needs. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

What your day-to-day will look like:

• Track the status of domestic US shipments from inception to delivery, and communicate with the sales representative on status of the shipment
• Identify and address any issues that may arise on any shipment
• Ensure accurate data entry into the transportation management system and prepare loads for accounting
• Communicate any shipment, billing or follow-up issues to Carrier Operations Manager
• Prioritize the daily workload and focus of your carriers including tracking and tracking reports
• Maintain knowledge of all assigned carriers and utilization
• Monitor report cards
• Direct contact with carriers
• Proactiveness for cold calling
• Strong orientation to sales in a Third Party Logistics environment.
• Daily basis negotiations with carriers to complete the service.
• Experience with Freight optimizer platform.

It’d be great if you also have:

• 1 year of sales or customer service experience
• 1 year of related experience and/or training, and a general understanding of the transportation industry
• Proven experience as a team player in a collaborative environment
• Excellent verbal and written communication skills
• Self-motivated work style with the capacity to work well with minimal direct supervision or in a team environment
• Ability to work in a fast-paced environment
• Strong attention to detail and follow-up skills with experience identifying and resolving problems
• Required: Bachelor Degree and fluent English
• Base Salary: $240,000 MXN annually
• Commission: $1 USD per load
• Scope: Entry-level role supporting US operations. This team will be exclusively focused on difficult lane coverage, including low-GM$ freight.
• Benefits: 15 Vacation Days, Medical Insurance, Life Insurance, Savings Found , Meal Voucher and many more.

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.