Supervisor Operations

RXO, Inc.; Monterrey; On-site; MXN 380,000 - 560,000; Full time

Job summary

RXO, Inc. in Monterrey, Mexico, is seeking a Supervisor, Transportation to coordinate and oversee day-to-day transportation operations. You will act as a liaison among Transportation, Operations, carriers, vendors, and customers to drive reliable deliveries.

The role requires at least 5 years of transportation or supply chain experience, plus supervisory experience. Proficiency with Microsoft Office and Excel is essential, with a Bachelor's degree preferred.

Qualifications

• 5 years of transportation or supply chain experience.
• Proficiency with Microsoft Office and Excel for complex formulas.

Responsibilities

• Act as a liaison for Transportation, Operations, carriers, vendors, and customers
• Lead and supervise transportation staff, including training and evaluating employee performance; recommend or initiate hiring, promotions, transfers, or disciplinary actions
• Perform the routing, planning, updating and/or tracking duties of orders and shipments
• Complete the analysis and resolution of carrier performance and compliance issues
• Track and trace shipments for customers to ensure on time, accurate and satisfactory deliveries; provide updates, as necessary
• Investigate and resolve issues submitted by customers, carriers and/or clients; provide follow-up and reporting as required
• Correctly maintain and generate required reports; properly process, audit and file various documentation

Skills

Transportation experience

Supervisory experience

Education

Bachelor's degree (preferred)

Tools

Microsoft Excel

Microsoft Office

Job description

Accelerate your career at RXO.

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Supervisor, Transportation at RXO, you will coordinate and handle a variety of transportation activities, as well as supervise day-to-day transportation operations and strive to meet or exceed customer expectations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and RXO.

What your day-to-day will look like:

• Act as a liaison for Transportation, Operations, carriers, vendors, and customers
• Lead and supervise transportation staff, including training and evaluating employee performance; recommend or initiate hiring, promotions, transfers, or disciplinary actions
• Perform the routing, planning, updating and/or tracking duties of orders and shipments
• Complete the analysis and resolution of carrier performance and compliance issues
• Track and trace shipments for customers to ensure on time, accurate and satisfactory deliveries; provide updates, as necessary
• Investigate and resolve issues submitted by customers, carriers and/or clients; provide follow-up and reporting as required
• Correctly maintain and generate required reports; properly process, audit and file various documentation

At a minimum, you’ll need:

• 5 years of transportation or supply chain experience
• Experience with Microsoft Office and Windows applications with ability to create complex formulas in Excel

It’d be great if you also have:

• Bachelor’s degree
• 1 year of supervisory experience
• Solid leadership and collaboration skills with experience effectively supervising, coaching, and influencing employees

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre- employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.