Associate, Order Management (Polanco, CDMX)

Schneider Electric; Ciudad de México; Híbrido; MXN 260.000 - 380.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid Work Model

Descripción de la vacante

Schneider Electric is seeking an Entry-Level Digital Power Order Management Associate to support the full order lifecycle from release to closeout. You will connect customers with internal teams, ensuring accurate execution and timely communication in a hybrid work model.

This role offers exposure to order fulfillment, cross-functional project coordination, and continuous improvement initiatives in a global setting.

Formación

• Bachelor's degree in Business, Supply Chain, Operations, Engineering, or a related field required.
• 1–3 years of experience in order management, customer service, or related function.
• Advanced English proficiency required.
• Advanced Excel skills and strong MS Office proficiency.
• Strong organizational, analytical, and problem-solving abilities.

Responsabilidades

• Coordinate Digital Power orders from release to shipment, invoicing, and closeout.
• Manage order backlog and support on-time delivery performance.
• Serve as primary contact for customer inquiries and order status updates.
• Partner with Sales, Manufacturing, Purchasing, Logistics, and cross-functional teams for seamless execution.
• Coordinate supplier interactions and order tracking within SAP and internal systems.
• Identify and resolve delivery risks, escalations, and customer issues.
• Support reporting, process improvements, and customer experience enhancements.
• Maintain accurate order documentation and records.

Conocimientos

Customer focus

Cross-functional collaboration

Communication skills

Organization

Problem solving

Educación

Bachelor's degree in Business, Supply Chain, Operations, Engineering, or related field

Herramientas

SAP

Excel

MS Office

Descripción del empleo

Schneider Electric is seeking a highly organized and customer-focused Entry-Level Digital Power Order Management Associate - Entry Levelto support the successful execution of customer orders throughout the order lifecycle. In this role, you will serve as a key liaison between customers and internal teams, ensuring accurate order execution, timely communication, and an exceptional customer experience.

As part of the Digital Power team, you will coordinate orders from release through shipment, invoicing, and closeout while collaborating with Sales, Purchasing, Manufacturing, Logistics, and other stakeholders. This is an excellent opportunity for early-career professionals looking to build experience in order management, customer operations, supply chain, and cross-functional project coordination.

What will you do?

• Coordinate Digital Power orders throughout the full order lifecycle, from order release to shipment, invoicing, and closeout.
• Manage order backlog and support on-time delivery performance.
• Serve as the primary point of contact for customer inquiries and order status updates.
• Partner with Sales, Manufacturing, Purchasing, Logistics, and other cross-functional teams to ensure seamless order execution.
• Coordinate supplier interactions, purchasing activities, and order tracking within SAP and internal systems.
• Identify and resolve delivery risks, escalations, and customer issues.
• Support reporting, process improvement initiatives, and customer experience enhancements.
• Maintain accurate order documentation and records.

What qualifications will help you be successful?

• Bachelor's degree in Business, Supply Chain, Operations, Engineering, or a related field; or equivalent combination of education and experience.
• 1-3 years of experience in order management, customer service, supply chain, project coordination, or a related business function.
• Advanced English proficiency (required).
• Advanced Excel skills and strong proficiency in Microsoft Office applications.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and stakeholder management skills.
• Experience with SAP or other ERP systems is a plus.
• Experience supporting customer-facing order fulfillment processes in a manufacturing, industrial, or technology environment.
• Knowledge of Schneider Electric systems, including ESPS, SMS, and SAP S/4HANA is a PLUS.
• Demonstrated ability to manage multiple priorities and coordinate effectively across cross-functional teams.
• Continuous improvement mindset with experience identifying opportunities to improve processes and customer experience.

*Entry Level Profiles

*Hybrid Work Model

*Advanced English is a MUST

Key Competencies

• Customer Focus
• Cross-Functional Collaboration
• Communication Skills
• Problem Solving
• Attention to Detail
• Organization & Prioritization
• Accountability
• Continuous Improvement

Why join us?

Join our Project Execution team and gain hands-on experience working with customers, supply chain, operations, and project teams in a global environment. This role offers excellent exposure to order management, customer operations, and business processes while supporting high-impact Digital Power solutions.

Ready to launch your career in project execution? We'd love to hear from you!

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

This position will be posted until filled.

At Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and “inclusion” is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries