Assistant Community Association Manager - WFH

Gordian Staffing Careers; Región Centro; Remote; MXN 246,000 - 312,000; Full time

Benefits offered by this job

Remote Work

Competitive Salary

Christmas bonus (30 days)

Job summary

Gordian Staffing is hiring an Assistant Community Association Manager to support community managers, prepare communications, review documents and manage records. You will assist with financial and vendor oversight, attend remote board meetings, and help with scheduling and reporting.

This is a remote role serving US/Canada clients with offices to visit in CDMX or GDL. Requirements include 3+ years in staff supervision, strong English, CRM experience (Vantaca preferred), and excellent

Qualifications

• 3+ years of staff supervision, project management and administrative support.
• Advanced English proficiency with strong written and verbal communication.
• Experience with condominium/HOA or property management is a plus.
• CRM experience and familiarity with Vantaca preferred.

Responsibilities

• Support Community Managers with site reviews, inspections, and special projects.
• Prepare and distribute community communications and board materials.
• Review governing documents, maintain records and schedules, and support vendor contracts.
• Assist Board and homeowners, attend remote meetings, take minutes, and track actions.

Skills

Advanced English

CRM experience

Multitasking

Time management

Communication skills

Education

High school diploma or GED

Associate's degree preferred

Tools

Vantaca CRM

Job description

Gordian Staffing, A New Way of HR.

We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.

About our client:

We are a community association management company committed to providing proactive, reliable, and service-focused management. Our approach is built on integrity, trust, experience, and strong client relationships. We value teamwork, innovation, and continuous improvement, and encourage our employees to take initiative and contribute to the growth of the organization.

As an Assistant Community Association Manager, you will be responsible for:

• Support Community Managers with site reviews, project walks, inspections, special projects, research, and other administrative needs.
• Prepare and distribute community communications, including notices, newsletters, flyers, letters, updates, meeting materials, agendas, calendars, and Board packets.
• Review governing documents, rules, and guidelines; maintain accurate community records, contracts, calendars, maintenance schedules, and system information.
• Support Board and homeowner needs by answering questions, attending remote meetings, taking meeting minutes, tracking action items, and following up on outstanding tasks.
• Assist with financial and vendor management, including invoice review, tax preparation, reserve studies, vendor bids, RFP comparisons, contracted services, and large-scale projects.
• Communicate professionally with Board members, homeowners, vendors, and internal teams by phone, email, and in person; monitor pending items, run reports, provide front-office support, and handle basic emergency vendor needs when required.

Work Schedule:

Monday - Friday

• Standard time: 10:00 to 19:00 Mexico City time
• Daylight saving: 09:00 to 18:00 Mexico City time

This is a remote position, in case you get selected you'll need to visit our offices in CDMX or GDL on the first day.

Benefits:

• Competitive Salary (According to experience).
• Remote Work.
• Work Stability.
• Christmas bonus of 30 days (Aguinaldo).
• 12 vacation days after the first year.
• IMSS.
• Major medical insurance since day 1.

After the 3-month probation contract, we add the following:

• Minor medical insurance (Clinic may vary according to your city).
• Food vouchers (10% of the gross salary).
• Restaurant tickets ($2,069 pesos).
• Saving fund (8% of the gross salary).
• 3+ years of experience in staff supervision, project management, and administrative support.
• High school diploma or GED required; Associate's degree preferred.
• Experience in condominium, HOA, or property management is a plus.
• Advanced English proficiency with strong written and verbal communication skills.
• Strong multitasking, organizational, and time-management abilities.
• Ability to understand and interpret association rules, policies, and formal/legal documents.
• CRM experience is required; Vantaca knowledge is strongly preferred.
• Reliable internet connection with a minimum speed of 50 Mbps.