Assistant Front Desk Manager - Luxury Resort Leadership

Four Seasons Hotels and Resorts; San Luis Potosí; Presencial; MXN 450.000 - 750.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Complimentary nights in Four Seasons

Life and major medical insurance

Transportation & uniform laundry

Employee restaurant

Descripción de la vacante

Four Seasons Resort Punta Mita is seeking an Assistant Front Desk Manager to lead the front desk team and ensure seamless guest experiences with luxury service.

Plan, organize and direct daily operations; maintain standards of excellence, and collaborate with other departments to maximize guest satisfaction. Requires 2+ years in a managerial role, full English and Spanish proficiency, and Opera computer systems.

Formación

• University degree is required.
• Experience at least 2 years in a managerial position.
• Written, spoken and reading proficiency in English and Spanish.
• Management level experience.
• Strong computer skills including Opera.
• Must be able to stand for long periods of time.
• Strong customer service skills.
• Must be able to work all shifts including overnight.

Responsabilidades

• Plan, organize and direct front desk operations.
• Ensure superior quality and consistency in guest service.
• Oversee daily operations across all shifts and departments as needed.

Conocimientos

Leadership

Customer service

Opera PMS

English

Spanish

Management experience

Educación

University Degree

Descripción del empleo

Four Seasons Resort Punta Mita is seeking an Assistant Front Desk Manager to lead the front desk team and ensure seamless guest experiences with luxury service.

Plan, organize and direct daily operations; maintain standards of excellence, and collaborate with other departments to maximize guest satisfaction. Requires 2+ years in a managerial role, full English and Spanish proficiency, and Opera computer systems.