Residential Services Coordinator — Luxury Owner Experience

Four Seasons; Corral del Risco; Presencial; MXN 320.000 - 420.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Training & development

Employee discount

Dry cleaning

Employee meals

Descripción de la vacante

Four Seasons Punta Mita seeks a dedicated Villa and Residence Owners Concierge to deliver personalized, exceptional service. You will manage reservations, owner communications, and overall owner experiences, coordinating arrivals and departures to ensure a seamless stay.

Collaborating with resort departments, you will maintain accurate owner profiles, oversee HOA services and maintenance, and resolve inquiries with hospitality.

Responsabilidades

• Provide personalized service and support to Villa and Residence Owners.
• Manage owner communications, reservations, and special requests.
• Coordinate arrivals, departures, and owner-related services.
• Maintain accurate and up-to-date owner profiles, preferences, and records.
• Oversee the proper execution of property maintenance and HOA services.
• Resolve owner inquiries and service-related matters with exceptional hospitality.
• Collaborate with resort departments to ensure a seamless owner experience.
• Comply with Four Seasons policies, procedures, and service standards.

Descripción del empleo

Four Seasons Punta Mita seeks a dedicated Villa and Residence Owners Concierge to deliver personalized, exceptional service. You will manage reservations, owner communications, and overall owner experiences, coordinating arrivals and departures to ensure a seamless stay.

Collaborating with resort departments, you will maintain accurate owner profiles, oversee HOA services and maintenance, and resolve inquiries with hospitality.