Assistant Community Association Manager - REMOTE

Gordian Staffing Careers; Región Centro; Presencial; MXN 223.000 - 357.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote Work

Competitive Salary

Law Benefits

Office visits covered

Computer equipment

Medical insurance

Christmas bonus

Descripción de la vacante

Gordian Staffing is seeking an Assistant Community Association Manager (ACAM) to provide exceptional customer service and administrative support to internal and external clients. This remote position is based in Mexico and requires excellent English and strong organizational skills.

You will assist Community Managers with daily tasks, process architectural applications, maintain records, prepare board packets, coordinate meetings, and respond to homeowners and vendors.

Formación

• Minimum experience in administrative, customer service, or community management support.
• Strong English skills with professional communication.
• Proficient in MS Word and Excel; comfortable with multiple software platforms including VMS.
• Highly organized and detail-oriented with deadline management.
• Flexible schedule to occasionally attend evening meetings.

Responsabilidades

• Support Community Managers with daily tasks to ensure smooth operations.
• Process architectural applications, maintain logs, prepare board packets and reports.
• Coordinate meetings, take minutes, and handle communications with homeowners and vendors.
• Manage multiple priorities with proactive, professional customer service.

Conocimientos

Administrative support

Customer service

Community management

English proficiency

MS Word & Excel

VMS software

Herramientas

VMS software

Microsoft Word

Microsoft Excel

Descripción del empleo

Gordian Staffing, A New Way of HR.We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.

#Boost2026Gordian Staffing, A New Way of HR.We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.

About Our Client

For more than 20 years, we've combined responsive, relationship-driven service with innovative technology to help communities operate with greater clarity, efficiency, and confidence. Our secure platform provides real-time visibility, transparent information, and streamlined communication, while our experienced team delivers dependable financial oversight, operational support, and tailored onsite services. By continually evolving our solutions to meet changing community needs and industry best practices, we provide the expertise and resources communities need to thrive.

We are looking for an Assistant Community Association Manager (ACAM) to provide exceptional customer service and quality administrative support to internal and external clients.

Responsibilities

The Community Management Assistant will support Community Managers with daily administrative and operational tasks to ensure communities run smoothly.

Responsibilities Include

• Processing architectural applications, maintaining violation logs and community records, preparing board packets and reports, coordinating meetings and projects, responding to homeowners and vendors, creating and following up on work orders, and preparing professional communications.
• The role requires strong organization, attention to detail, excellent English communication skills, and the ability to manage multiple priorities while providing proactive, professional customer service. Occasional evening board meetings and meeting minutes may be required.

Work Schedule

Monday to Friday

During daylight saving: 9:00 a.m. 6:00 p.m. CST MX

Regular schedule: 10:00 a.m. to 7:00 p.m. CST MX

This position is remote, but you'll be required to visit our offices in CDMX or GDL on the first day (expenses are covered by you).

**Available only for applicants living in Mexico**

Benefits

• Competitive Salary (According to experience)
• Law benefits
• Remote Work
• Work Stability
• Computer equipment
• Major medical insurance
• Christmas bonus of 30 days (Aguinaldo)

After The First 3 Months, We Add The Following

• Minor medical insurance (Clinic may vary according to your city).
• Life Insurance.
• Food vouchers (10% of the gross salary).
• Restaurant tickets. ($2,069 pesos).
• Saving fund (8% of the gross salary).

Minimum Requirements

• Intermediate experience in an administrative, customer service, or community management support role.
• Strong English skills, both written and verbal, with professional communication abilities.
• Proficient in Microsoft Word and Excel and comfortable learning and using multiple software platforms, including VMS.
• Highly organized and detail-oriented, with the ability to manage multiple tasks, prioritize, and meet deadlines.
• Strong customer service skills with a professional, positive, and proactive attitude.
• Administrative coordination skills, including processing architectural applications, maintaining violation records, preparing board packets, creating work orders, and supporting meetings and communications.
• Flexible schedule with availability to occasionally attend evening board meetings and take meeting minutes.

Competencies

Customer Oriented Hardworking Attention to Detail Communication Skills Responsible