Asistente Administrativo Remoto | Soporte al Cliente

Placements24; Mérida; Ibrido; MXN 120.000 - 240.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully remote

Competitive salary

Health insurance

Professional growth

Virtual training

Paid time off

Remote work stipend

Work-life balance

Descrizione del lavoro

Placements24 is seeking a highly organized Remote Administrative Assistant to join our virtual team in Mexico. You will support customers and handle essential administrative tasks from a fully remote setup, ensuring accurate records and smooth operations.

The role emphasizes strong communication, reliability, and proactive problem-solving in a remote environment. The ideal candidate prioritizes customer satisfaction, demonstrates excellent time management, and can work independently with minimal

Competenze

• Experience in administrative or customer support roles, preferably remote.
• Proficient in standard office software and remote collaboration tools.
• Strong written and verbal communication with a customer-centric approach.
• Excellent organizational skills and ability to work independently in a remote setting.
• High school diploma required; higher education is a plus.

Mansioni

• Manage administrative tasks from a remote location, including email, scheduling and document prep.
• Provide customer support via phone, email and chat, addressing inquiries and resolving issues promptly.
• Maintain and update customer records and databases accurately.
• Coordinate virtual meetings and appointments for team and clients.
• Assist with data entry, report generation and other clerical duties remotely.
• Troubleshoot basic technical issues for remote colleagues or clients.
• Organize and manage digital files securely and efficiently.
• Liaise with departments to ensure smooth customer interactions and processes.
• Process orders, forms, applications and requests efficiently.
• Suggest improvements to remote administrative processes and customer service protocols.

Conoscenze

Customer support

Communication

Time management

Self-motivation

Remote work

Formazione

High school diploma

Associate/Bachelor’s degree desirable

Strumenti

Google Workspace

Microsoft Office

CRM software

Descrizione del lavoro

Placements24 is seeking a highly organized Remote Administrative Assistant to join our virtual team in Mexico. You will support customers and handle essential administrative tasks from a fully remote setup, ensuring accurate records and smooth operations.

The role emphasizes strong communication, reliability, and proactive problem-solving in a remote environment. The ideal candidate prioritizes customer satisfaction, demonstrates excellent time management, and can work independently with minimal