AR Collections Analyst - Hybrid

ENGINEERINGUK; Monterrey; Híbrido; MXN 360.000 - 540.000; Jornada completa

Descripción de la vacante

RS Group in Monterrey is seeking an Accounts Receivable Collections Analyst to oversee the collection of outstanding invoices. You will partner with the AR team, customers, and other departments to ensure timely payments and resolve billing issues.

Ideal candidates have a finance or accounting degree, 3–4 years in collections, strong order-to-cash knowledge, advanced English, and excellent communication and negotiation skills. This is a permanent, full-time role with hybrid work.

Formación

• Bachelor's degree in finance, accounting, business administration or related field.
• 3–4 years of experience in collections or a similar AR role.
• Strong understanding of order-to-cash processes.
• Excellent verbal and written communication, English Advanced.
• Ability to handle difficult conversations and negotiate effectively.

Responsabilidades

• Contact key customers via phone, email and letters to collect payments.
• Negotiate payment plans and terms with delinquent customers.
• Maintain accurate records of collection activities in the system.
• Review aging reports to identify overdue accounts.
• Investigate and resolve billing discrepancies with customers and billing team.
• Prepare and send monthly statements to key clients.
• Provide excellent customer service by addressing inquiries promptly.
• Monitor payment arrangements and follow up on broken promises.
• Handle escalated collection issues and negotiate arrangements as needed.
• Assist in AR policy development and process improvements.
• Identify opportunities to improve the collections process and implement best practices.

Conocimientos

Accounts Receivable

Negotiation

Communication skills

English (Advanced)

Problem Solving

Educación

Bachelor's degree in Finance/Accounting/Business Administration

Herramientas

Excel

SAP

Descripción del empleo

RS Group in Monterrey is seeking an Accounts Receivable Collections Analyst to oversee the collection of outstanding invoices. You will partner with the AR team, customers, and other departments to ensure timely payments and resolve billing issues.

Ideal candidates have a finance or accounting degree, 3–4 years in collections, strong order-to-cash knowledge, advanced English, and excellent communication and negotiation skills. This is a permanent, full-time role with hybrid work.