Strategic Collections & AR Analyst

ProTrans; Monterrey; Presencial; MXN 300.000 - 380.000; Jornada completa

Descripción de la vacante

ProTrans in Monterrey is seeking an experienced Collections & Account Management professional to track, record, and reconcile assigned customer accounts and to contact past-due customers to request payment. You will process payments, arrange payment timelines, identify documentation gaps, and provide invoice materials to support timely collections, while preparing customer-specific reports.

The role requires a Bachelor's degree, 3 years' experience in AR or related admin work, and proficiency

Formación

• Bachelor's degree required.
• 3 years of experience in collections, accounts receivable, billing, customer service, or related administrative role.
• Basic understanding of invoicing, payment processing, and account reconciliation.
• Ability to work with datasets (Excel, CSV files, BI tools) and create simple reports.
• Strong communication skills for contacting customers regarding past-due accounts.
• Ability to multitask, meet deadlines, and maintain accuracy in time-sensitive situations.
• Proficiency with Microsoft Office (Excel, Outlook, Teams) and familiarity with accounting/ERP systems.

Responsabilidades

• Track, record, and reconcile assigned customer accounts.
• Contact past-due customers to request payment and resolve outstanding balances.
• Process payments and assist with arranging payment timelines or installment plans when necessary.
• Identify gaps in supporting documentation or invoices and notify the assigned collector.
• Provide required invoice documentation to customers, including printing, resubmitting, uploading, or emailing materials to support payment processing.
• Ensure all paperwork is accurate, complete, and available to support timely collections.

Conocimientos

Communication

Multitasking

Time management

Educación

Bachelor's Degree

Herramientas

Excel

BI tools

ERP systems

Descripción del empleo

ProTrans in Monterrey is seeking an experienced Collections & Account Management professional to track, record, and reconcile assigned customer accounts and to contact past-due customers to request payment. You will process payments, arrange payment timelines, identify documentation gaps, and provide invoice materials to support timely collections, while preparing customer-specific reports.

The role requires a Bachelor's degree, 3 years' experience in AR or related admin work, and proficiency