AR Analyst & Dispute Resolution

PROTRANS INTERNATIONAL LLC; Monterrey; Presencial; MXN 300.000 - 420.000; Jornada completa

Descripción de la vacante

PROTRANS INTERNATIONAL LLC in Monterrey, Mexico, is seeking a Collections Analyst to manage assigned customer accounts from both collections and analytical perspectives. The role emphasizes account analysis, research, and dispute resolution to identify root causes of delayed payments and drive resolution.

You will collaborate with Finance, Billing, Operations, and Account Management, analyze data from multiple sources, handle disputes, and communicate effectively with customers to collect

Formación

• Bachelor's degree in Finance, Accounting, Business, Supply Chain, Data Analytics, or related field.
• 3+ years of experience in collections, accounts receivable, billing, or a related role.
• Strong analytical and research skills, ability to synthesize data from multiple sources.
• Proficient in Excel, CSV, BI tools, and ERP systems.
• Excellent verbal and written communication skills.

Responsabilidades

• Analyze accounts, aging, invoices, disputes, and payment history to resolve issues.
• Pull and compare large data sets from multiple sources to identify discrepancies.
• Collaborate with Finance, Billing, Operations, Account Management to drive resolution.
• Contact past-due customers to request payment and negotiate timelines.
• Prepare customer-specific reports and status updates.
• Participate in weekly collections meetings and present account status.
• Identify recurring issues and propose process improvements.

Conocimientos

Analytical skills

Research abilities

Dispute resolution

Data analysis

Excel proficiency

Cross-functional collaboration

Communication skills

Time management

Self-starter

Educación

Bachelor's degree in Finance, Accounting, Business, Supply Chain, Data Analytics or related field

Herramientas

BI tools

ERP systems

Microsoft Excel

Descripción del empleo

PROTRANS INTERNATIONAL LLC in Monterrey, Mexico, is seeking a Collections Analyst to manage assigned customer accounts from both collections and analytical perspectives. The role emphasizes account analysis, research, and dispute resolution to identify root causes of delayed payments and drive resolution.

You will collaborate with Finance, Billing, Operations, and Account Management, analyze data from multiple sources, handle disputes, and communicate effectively with customers to collect