Analyst ITC Deduction Prevention

Loyalty Rules; Santiago de Querétaro; On-site; MXN 350,000 - 520,000; Full time

Job summary

Kellanova is seeking a Deduction Prevention Analyst to join the Global Business Services team. You will identify opportunities to reduce customer deductions and translate data into actionable insights across Invoice to Cash, Customer Service, Sales, and Supply Chain.

You will partner with stakeholders to investigate drivers, develop recommendations, and monitor the effectiveness of preventive actions. This role offers exposure to business operations and process optimization opportunities across

Qualifications

• Bachelor’s degree in business, Finance, Accounting, Supply Chain, or a related field.
• Experience in customer relationship management, Order to Cash, Invoice to Cash, Accounts Receivable, deductions, or customer service processes.
• Advanced analytical skills with the ability to interpret data and identify business improvement opportunities.

Responsibilities

• Trend analysis, risk identification, and analyzing deductions to find prevention opportunities.
• Root cause investigation with cross-functional partners to address underlying process gaps.
• Develop data-driven insights, dashboards, and scorecards for deduction reduction initiatives.

Skills

Analytical skills

Cross-functional collaboration

Data interpretation

Education

Bachelor's degree in business, Finance, Accounting, Supply Chain, or related field

Tools

ERP systems

Microsoft Office

Dashboards

Job description

Mars Completes Acquisition of Kellanova Learn More

Category: Finance

Country/Region: MX

State:

Workplace: Onsite

Title: Analyst ITC Deduction Prevention

Description:

Join Kellanova’s Global Business Services (GBS) organization as a Deduction Prevention Analyst within our Invoice to Cash team, where you'll play a key role in identifying opportunities to reduce customer deductions and improve financial outcomes across the business. In this role, you’ll transform data into actionable insights, helping teams proactively address root causes and strengthen customer experiences. Working across multiple business functions, you’ll support strategic decision-making that drives continuous improvement throughout the Order to Cash process.

As part of a collaborative and cross-functional team, you’ll partner with colleagues across Invoice to Cash, Customer Service, Sales, Supply Chain, and Reporting & Analytics. This role offers broad exposure to business operations, customer trends, and process optimization initiatives that have a measurable impact on organizational performance. If you enjoy solving complex business challenges through analysis and influence, this is an exciting opportunity to shape future outcomes rather than simply resolve issues after they occur.

A Taste of What You’ll Be Doing

• Trend Analysis & Risk Identification: Analyze customer deductions, dispute activity, operational performance, and behavioral trends to identify prevention opportunities and emerging risks.
• Root Cause Investigation: Partner with cross-functional stakeholders to assess deduction drivers and develop recommendations that address underlying process gaps.
• Data-Driven Improvement Strategies: Develop actionable insights, dashboards, scorecards, and business recommendations that support deduction reduction initiatives.
• Performance Monitoring & Governance: Measure the effectiveness of corrective actions and prevention programs while identifying opportunities to enhance processes, policies, and controls.
• Best Practice Sharing: Promote successful prevention strategies, standardization efforts, and continuous improvement opportunities across the broader Invoice to Cash organization.

We’re Looking for Someone With

• Bachelor’s degree in business, Finance, Accounting, Supply Chain, or a related field.
• Experience in customer relationship management, Order to Cash, Invoice to Cash, Accounts Receivable, deductions, or customer service processes.
• Strong knowledge of customer deductions and dispute management.
• Experience working with ERP systems and Microsoft Office applications.
• Advanced analytical skills with the ability to interpret data and identify business improvement opportunities.
• Experience creating reports, dashboards, visualizations, and data-driven recommendations.
• Experience working in a shared services, service center, or process-driven environment.

What’s Next

Get to Know Us

We’ve always been driven to unleash the full potential of our differentiated brands and our passionate people. Our iconic, world-class brands at Kellanova include Pringles, Cheez-It, Pop-Tarts, MorningStar Farms, Special K, Krave, Zucaritas, Tresor, Crunchy Nut, among others.

Mars, Incorporated has acquired Kellanova in a transaction that brings together iconic brands, storied legacies and outstanding capabilities with a view to shape the future of snacking. You can learn more here , and our hiring teams will be happy to discuss further questions if your application advances in the hiring process.

Let’s shape the future of snacking.

Kellanova is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. For more information regarding our efforts to advance Equity, Diversity & Inclusion, please visit our website here .