Sr. Reporting & Analytics Analyst

Loyalty Rules; Santiago de Querétaro; Hybrid; MXN 550,000 - 850,000; Full time

Job summary

Kellanova is seeking a Sr. Reporting & Analytics Analyst to transform complex data into actionable insights that enhance customer service and supply chain performance in Querétaro.

You will manage recurring and ad hoc reporting, validate data integrity, and support analytics projects using Power BI, Excel, Power Query, Power Apps, and Power Automate. You will collaborate with stakeholders across Supply Chain, Sales, Finance, IT, Distribution, and Global Business Services to drive continuous

Qualifications

• Bachelor’s degree in Business, Supply Chain, Analytics, Finance, Information Systems, or a related field.
• Experience in reporting and analytics for customer service, supply chain, or shared services.
• Strong analytical, troubleshooting, and problem-solving skills.
• Proficiency with Excel and BI/data-visualization tools (Power BI, Power Query).
• English fluency required.

Responsibilities

• Develop, maintain, and validate recurring and ad hoc reports for North America Customer Service and Order-to-Delivery teams.
• Build analytics solutions using Power BI, Excel, Power Query, Power Apps, and Power Automate to improve reporting capabilities.
• Identify trends, root causes, and performance gaps; troubleshoot data-quality issues.
• Collaborate with cross-functional teams to understand business needs and deliver analytics solutions.
• Support analytics projects, system testing, and continuous improvement initiatives.

Skills

Power BI

Excel

Power Query

Power Apps

Power Automate

Data analysis

English fluency

Education

Bachelor's degree in Business/Analytics/IS

Tools

SAP

Tableau

Celonis

ServiceNow

Job description

Mars Completes Acquisition of Kellanova Learn More

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Date: Oct 6, 2026

Category: Supply Chain and Operations

Country/Region: MX

State:

Workplace: Onsite

Title: Sr. Reporting & Analytics Analyst

Description: Are you passionate about transforming complex data into clear insights that improve customer service and supply chain performance? As aSr. Reporting & Analytics Analyst, you will turn data into meaningful business recommendations that support the North America Customer Service and Order-to-Delivery teams. You will collaborate with stakeholders across Supply Chain, Sales, Finance, IT, Distribution, and Global Business Services to identify trends, solve operational challenges, and improve service effectiveness.

In this role located in Querétaro, you will manage recurring and ad hoc reporting, validate data integrity, troubleshoot reporting issues, and support analytics and automation projects using tools such as Power BI, Excel, Power Query, Power Apps, and Power Automate. You’ll also help translate business needs into practical analytics solutions while contributing to continuous improvement initiatives across the Order-to-Delivery organization.

A Taste of What You’ll Be Doing

• Reporting and Data Analysis — Develop, maintain, and validate recurring and ad hoc reports that transform operational data into actionable insights for the North America Customer Service and Order-to-Delivery teams.
• Business Intelligence and Automation — Build and enhance analytics solutions using Power BI, Excel, Power Query, Power Apps, and Power Automate to improve reporting capabilities and ways of working.
• Performance Insights and Problem Solving — Analyze complex data sets, identify trends and root causes, troubleshoot reporting and data-quality issues, and recommend solutions that improve service, efficiency, and operational performance.
• Cross-Functional Partnership — Collaborate with Customer Service, Supply Chain, Sales, Finance, IT, Distribution, Transportation, and external service providers to understand business needs and resolve Order-to-Delivery challenges.
• Projects and Continuous Improvement — Support analytics projects, technology upgrades, system testing, and continuous improvement initiatives that strengthen controls, reduce costs, and enhance the customer experience.

We’re Looking for Someone With

• Bachelor’s degree in Business, Supply Chain, Analytics, Finance, Information Systems, or a related field.
• Experience in reporting, business analytics, customer service analytics, supply chain, shared services, or another process-driven environment.
• Strong analytical, troubleshooting, and problem-solving skills, with the ability to identify patterns and interpret complex data sets.
• Strong working knowledge of Excel, Power BI, Power Query, and other reporting or data-visualization tools.
• Experience with ERP and business systems such as SAP; familiarity with Power Apps, Power Automate, Tableau, Celonis, or ServiceNow.
• Fluent level of English.

Get to Know Us

We’ve always been driven to unleash the full potential of our differentiated brands and our passionate people. Our iconic, world-class brands at Kellanova include Pringles, Cheez-It, Pop-Tarts, MorningStar Farms, Special K, Krave, Zucaritas, Tresor, Crunchy Nut, among others.

Mars, Incorporated has acquired Kellanova in a transaction that brings together iconic brands, storied legacies and outstanding capabilities with a view to shape the future of snacking. You can learn more here , and our hiring teams will be happy to discuss further questions if your application advances in the hiring process.

Let’s shape the future of snacking.

Kellanova is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. For more information regarding our efforts to advance Equity, Diversity & Inclusion, please visit our website here .