Analista de Soporte a Ventas Corporativas

Citigroup Inc.; Ciudad de México; Vor Ort; MXN 180.000 - 300.000; Vollzeit

Zusammenfassung

Citigroup Inc. in Mexico City is seeking a Sales Support Analyst 2 to support day-to-day client servicing and ensure accurate data and documentation in systems. The role coordinates across internal departments to resolve client needs and provides feedback on product improvements.

The candidate will analyze client data, generate reporting, and assess risk with a focus on regulatory compliance and protecting Citi’s reputation. Bachelor's degree required, 0–2 years of experience expected.

Qualifikationen

• 0-2 years relevant experience.
• Bachelor's degree in Finance or related field.

Aufgaben

• Provide day-to-day client servicing, handle and provide timely resolution to client issues.
• Validates client data and documentation in relevant systems.
• Takes the lead to coordinate and follow-up across internal departments to solve client needs.
• Provides feedback to client related to emerging product needs, competitive practice and ideas on process/product improvement.
• Analyzes client data and provides reporting as needed.
• Assess risk in decisions, safeguarding Citi and clients by driving compliance with laws and policies, and escalating control issues.

Kenntnisse

Proactive

Analytical

Client servicing

Cross-functional collaboration

Ausbildung

Bachelor's degree

Tools

Excel

Access

Jobbeschreibung

Citigroup Inc. in Mexico City is seeking a Sales Support Analyst 2 to support day-to-day client servicing and ensure accurate data and documentation in systems. The role coordinates across internal departments to resolve client needs and provides feedback on product improvements.

The candidate will analyze client data, generate reporting, and assess risk with a focus on regulatory compliance and protecting Citi’s reputation. Bachelor's degree required, 0–2 years of experience expected.