Especialista en Cuentas Nómina y Servicio al Cliente

Citigroup; Tapachula; On-site; MXN 180,000 - 300,000; Full time

Job summary

Citigroup in Mexico is seeking a Product Sales Analyst trainee to support daily market updates and client interactions, helping identify gaps and introduce suitable banking products. You will learn across FX, insurance and other offerings while assisting branch staff and managers to reach financial targets.

The program emphasizes compliance, timely communications, and strong customer relationships as core elements of the role.

Qualifications

• Previous banking experience preferred.
• Strong customer service orientation.
• Ability to communicate clearly and professionally.

Responsibilities

• Communicate daily market updates and trading plans for clients and sales staff.
• Provide guidance to clients by identifying gaps and suggesting suitable products.
• Promote banking products through daily interactions with customers.
• Enhance product knowledge and sales techniques for branch colleagues.
• Work with Branch Managers to set plans to meet financial commitments.
• Responsible for driving bankers to meet team goals.
• Maintain strong relationships with customers and ensure a superior banking experience.

Education

Bachelor's degree or equivalent experience

Willingness to travel

Job description

Citigroup in Mexico is seeking a Product Sales Analyst trainee to support daily market updates and client interactions, helping identify gaps and introduce suitable banking products. You will learn across FX, insurance and other offerings while assisting branch staff and managers to reach financial targets.

The program emphasizes compliance, timely communications, and strong customer relationships as core elements of the role.