Airport Transfer Concierge — Guest Experience Lead

MTS Globe Group; Cancún; On-site; MXN 240,000 - 320,000; Full time

Benefits offered by this job

Competitive base salary

Training provided

Career growth opportunities

Uniform provided

Job summary

MTS Globe Group is hiring a Transfer Airport Concierge for a receptive agency in Cancun, Mexico Airport. You will welcome and assist passengers on arrival, provide personalized guest help, and coordinate with Operations and Sales teams to ensure smooth transfers.

Fluent English is required; additional languages are a plus. A flexible schedule is needed due to night flights. Competitive base salary and training provided apply, with career growth opportunities within an international team.

Qualifications

• Fluent level of English is a must.
• Experience in a similar position will be valued.
• Customer service oriented.
• Good communication skills.
• Flexible working schedule (some flights land at night).

Responsibilities

• Welcome and assist our passengers upon arrival.
• Provide personalized guest assistance.
• Follow up on passenger appointments and requirements.
• Coordinate with the Operations and Sales teams.

Skills

Fluent English

Customer service oriented

Good communication

Flexible schedule

Job description

MTS Globe Group is hiring a Transfer Airport Concierge for a receptive agency in Cancun, Mexico Airport. You will welcome and assist passengers on arrival, provide personalized guest help, and coordinate with Operations and Sales teams to ensure smooth transfers.

Fluent English is required; additional languages are a plus. A flexible schedule is needed due to night flights. Competitive base salary and training provided apply, with career growth opportunities within an international team.