Coordinador de Rutas y Flotas Turísticas

Placements24; Acapulco; Hybrid; MXN 240,000 - 320,000; Full time

Benefits offered by this job

Health coverage

Paid vacation

Career growth

Training

Bonuses possible

Modern fleet

Job summary

Placements24 in Acapulco, MX is seeking a Coordinator of Tourist Routes and Fleets to orchestrate daily transportation operations for tours and transfers. You will optimize routes, schedule drivers, manage fleet readiness, and coordinate bookings to ensure high-quality guest experiences.

The role requires proven logistics experience, strong route planning skills, and fluency in Spanish (English helpful). Join a dynamic team in a premier tourism and transportation setting and contribute to guest

Qualifications

• Proven experience in logistics coordination, fleet management, or similar role within tourism or transportation.
• Excellent route planning and optimization skills.
• Strong knowledge of Acapulco area, roads and tourist sites.
• Proficiency with fleet management software and GPS tracking.
• Excellent communication and interpersonal skills with staff and clients.
• Strong organizational and multitasking abilities with attention to detail.
• Ability to work under pressure and make quick, effective decisions.
• Knowledge of local traffic laws for commercial vehicles.
• Fluency in Spanish; knowledge of English is advantageous.
• Bachelor’s degree in Logistics, Business Administration, Tourism, or related field preferred.

Responsibilities

• Develop and optimize daily transportation routes for tours and transfers, considering traffic and client needs.
• Coordinate and schedule drivers, ensuring coverage and adherence to working hours regulations.
• Oversee fleet maintenance and readiness with maintenance teams.
• Manage reservations and bookings for transportation services and relay information to clients and drivers.
• Be primary contact for drivers, providing guidance during shifts.
• Monitor fleet performance and driver adherence to schedules and policies.
• Handle customer inquiries and resolve issues related to transportation services.
• Maintain detailed records of fleet usage, mileage, fuel and maintenance.
• Collaborate with sales and operations to ensure cohesive service delivery.

Skills

Logistics coordination

Fleet management

Route planning

Optimization techniques

Local knowledge Acapulco

Fleet software

GPS tracking

Communication skills

Organization

Multitasking

Decision making under pressure

Traffic laws

Spanish fluency

English advantageous

Education

Bachelor's degree in Logistics/Business Administration/Tourism

Tools

Fleet management software

GPS tracking systems

Job description

About the Role

Our client, a premier tourism and transportation provider in Acapulco, Guerrero, MX , is looking for a dedicated and organized Coordinator of Tourist Routes and Fleets. This role is essential for managing the logistical operations of our diverse fleet of vehicles, ensuring seamless and enjoyable transportation experiences for our valued tourists. The ideal candidate will have a keen eye for detail, exceptional organizational skills, and a proactive approach to problem-solving in a fast-paced environment. You will play a key part in optimizing routes, coordinating driver schedules, and maintaining the highest standards of service quality. We are committed to offering a stimulating work environment where your contributions directly impact guest satisfaction and operational efficiency. This position offers a unique opportunity to be at the heart of Acapulco's vibrant tourism industry.

Key Responsibilities

• Develop and optimize daily transportation routes for various tourist excursions and transfers, considering traffic patterns and client needs.
• Coordinate and schedule drivers, ensuring adequate coverage for all services and adherence to working hours regulations.
• Oversee the maintenance and readiness of the fleet, liaising with maintenance teams to schedule regular servicing and address any mechanical issues promptly.
• Manage reservations and bookings related to transportation services, ensuring accurate information is conveyed to clients and drivers.
• Act as a primary point of contact for drivers, providing support and guidance as needed throughout their shifts.
• Monitor fleet performance and driver adherence to schedules and company policies, identifying areas for improvement.
• Handle customer inquiries and resolve any issues related to transportation services efficiently and courteously.
• Maintain detailed records of fleet usage, mileage, fuel consumption, and maintenance logs.
• Collaborate with other departments, such as sales and operations, to ensure cohesive service delivery.

Requirements

• Proven experience in logistics coordination, fleet management, or a similar role within the tourism or transportation sector.
• Excellent understanding of route planning and optimization techniques.
• Strong knowledge of Acapulco and surrounding areas, including common tourist destinations and road networks.
• Proficiency in using fleet management software and GPS tracking systems.
• Exceptional communication and interpersonal skills, with the ability to interact professionally with drivers, clients, and staff.
• Strong organizational and multitasking abilities, with a keen attention to detail.
• Ability to work under pressure and make quick, effective decisions.
• Familiarity with local traffic laws and regulations pertaining to commercial vehicles.
• Fluency in Spanish; knowledge of English is highly advantageous.
• Bachelor's degree in Logistics, Business Administration, Tourism, or a related field is preferred.

Benefits

• Our client provides an attractive compensation package along with comprehensive benefits.
• This includes health coverage, paid vacation days, and opportunities for professional growth within a growing company.
• Employees will have the chance to work in a dynamic and beautiful tourist destination, contributing to unforgettable travel experiences.
• We foster a collaborative team spirit and offer ongoing training to enhance skills and career development.
• The role also comes with the possibility of performance-based bonuses and incentives, reflecting our commitment to rewarding excellent service and operational efficiency.
• Enjoy working with a modern fleet and a supportive management team.