Account Manager (Payments & Client Relations)

Solera Holdings, LLC.; Estado de México; Presencial; MXN 520.000 - 867.000; Jornada completa

Descripción de la vacante

A global leader in data and software services is seeking a Jr Account Manager in Ciudad de México. This role involves managing client relationships, onboarding, and training while optimizing the collections process. Candidates should have a degree in Business Administration or Finance, with experience in account management. Key skills include strong communication, negotiation, and problem-solving abilities. Fluency in English and Spanish is required. This position offers an opportunity to grow within a dynamic organization.

Formación

• Experience in a customer‑facing role, preferably in account management or collections.
• Fluency in both English and Spanish is required.

Responsabilidades

• Cultivate and maintain strong client relationships.
• Monitor customer accounts to ensure timely payments.
• Develop customer retention strategies to improve satisfaction.
• Resolve payment disputes by collaborating with teams.
• Track and analyze customer payment behaviors to identify trends.

Conocimientos

Customer relationship management

Communication skills

Negotiation skills

Analytical skills

Attention to detail

Educación

Associate's or Bachelor’s degree in Business Administration, Finance, or related field

Herramientas

Microsoft Office Suite

CRM systems

Descripción del empleo

A global leader in data and software services is seeking a Jr Account Manager in Ciudad de México. This role involves managing client relationships, onboarding, and training while optimizing the collections process. Candidates should have a degree in Business Administration or Finance, with experience in account management. Key skills include strong communication, negotiation, and problem-solving abilities. Fluency in English and Spanish is required. This position offers an opportunity to grow within a dynamic organization.