Account Manager (Mexico)

Hyland; Santiago de Querétaro; Remote; MXN 600,000 - 900,000; Full time

Job summary

Hyland is seeking an Account Manager for Mexico to drive revenue by selling Hyland's software and services to new customers in a defined territory. The role is based in Mexico City with remote work options.

You will build relationships, identify opportunities, manage Salesforce activity, forecast pipelines, and collaborate with solution engineers to deliver compelling demonstrations of Hyland's solutions.

Qualifications

• Experience in technical consultative sales (ECM, ERP, CRM) ideally in B2B SaaS spaces.
• Strong oral and written communication across all levels of an organization.
• Ability to gain consensus across multiple departments and leadership levels.
• Highly organized and self-motivated with multiple priorities and minimal oversight.

Responsibilities

• Develop and execute a comprehensive sales plan designed to meet and exceed established quota targets.
• Research, identify, and prospect target customers, building trusted business relationships from the ground up.
• Educate potential customers on the value of Hyland's solutions by leveraging deep product knowledge and market insight.
• Manage and maintain all customer account activity in Salesforce, including opportunities, commitments, and key conversations.
• Develop and communicate accurate, real-time sales forecasts while actively managing and growing a healthy pipeline.
• Collaborate with sales solution engineers to support the development and delivery of compelling software demonstrations.

Skills

Technical consultative sales

B2B SaaS sales

Sales pipeline management

Cross-functional collaboration

Tools

Salesforce

Job description

Overview

Account Manager (Mexico)

Location: Mexico City |Remote

About the Role

The Account Manager is responsible for generating revenue and attaining quota by selling Hyland's software and services to new customers in a designated territory or industry in Mexico. This role is central to our growth — building meaningful relationships, uncovering opportunities, and positioning Hyland's solutions as the right fit for the right customers.

Your Role Responsibilities? Here's What You'll Do.

• Develop and execute a comprehensive sales plan designed to meet and exceed established quota targets
• Research, identify, and prospect target customers, building trusted business relationships from the ground up
• Educate potential customers on the value of Hyland's solutions by leveraging deep product knowledge and market insight
• Manage and maintain all customer account activity in Salesforce, including opportunities, commitments, and key conversations
• Develop and communicate accurate, real-time sales forecasts while actively managing and growing a healthy pipeline
• Collaborate with sales solution engineers to support the development and delivery of compelling software demonstrations

Technology Tools

• Salesforce

Role Essentials

You’ll be set up for success if you have:

• Demonstrated experience in technical consultative sales (ECM, ERP, CRM) ideally in B2B SaaS spaces, with a proven ability to establish rapport and build lasting trust with customers
• Strong oral and written communication skills that reflect professionalism, discretion, and tact across all levels of an organization
• Ability to gain consensus and navigate conversations across multiple departments and leadership levels
• Highly organized, self-motivated, and experienced at successfully managing multiple priorities with minimal oversight

What We'd Like to See

Bonus points if you bring:

• Experience in enterprise software or SaaS sales environments
• Familiarity with content services, document management, or information management solutions
• Experience managing full sales cycles — from prospecting through close
• Demonstrated ability to support and respond to RFP processes with accuracy and professionalism
• A consistent track record of meeting or exceeding sales quotas in a competitive market

About Hyland

Hyland is the pioneer of the Content Innovation Cloud delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com. All rights reserved.

#HylandLife

#HylandLifeSince 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success. As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.