Butchery Team Lead — Elevate Customer Experience

Majid Al Futtaim; Kuwait; On-site; KWD 9,000 - 13,000; Full time

Benefits offered by this job

Friendly environment

Leadership model

Diverse colleagues

Job summary

Majid Al Futtaim in Kuwait is seeking a Team Leader - Butchary for MAF Retail, Hypermarket Kuwait. You will implement quality standards, manage the assortment, and motivate the team to deliver exceptional customer service and hit sales targets.

Responsibilities include stock control, promotions, pricing, displays, and minimizing waste, while coaching staff to maintain high service levels across the department.

Qualifications

• Diploma in Commerce or Finance is required.
• 3+ years in Retail operations role.

Responsibilities

• Oversee store pricing and pricing policy.
• Oversee product assortment in the section.
• Negotiate internal promotions with suppliers to promote discounts.
• Monitor NPS and drive improvements in the section.
• Ensure stock management, reports, stock value, stock replenishment and deliveries.
• Minimize waste and shrinkage; report waste items.
• Identify slow moving items and actions to push sales before expiry.
• Manage displays and ensure correct pricing and Plano-gram implementation.

Skills

Customer service orientation

Clear communication

Team motivation

Detail orientation

Education

Diploma in Commerce or Finance

Job description

Majid Al Futtaim in Kuwait is seeking a Team Leader - Butchary for MAF Retail, Hypermarket Kuwait. You will implement quality standards, manage the assortment, and motivate the team to deliver exceptional customer service and hit sales targets.

Responsibilities include stock control, promotions, pricing, displays, and minimizing waste, while coaching staff to maintain high service levels across the department.