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Benefits offered by this job
Work from home opportunity
Quarterly variable bonus potential
Generous paid time off
Medical, Vision and Dental Insurance Options
401(k) and Employee Stock Purchase plans
Job summary
A healthcare service provider is seeking a Customer Service Support Representative in Burlington, NC. The ideal candidate will handle over 80 inbound calls per day, guiding patients through billing inquiries and payment plans. A high school diploma and at least one year of related experience are required; prior experience in medical billing or customer service is preferred. Bilingual candidates in English and Spanish are highly desired. This position offers a work-from-home opportunity with a competitive hourly rate ranging from $17.75 to $21.00.
Qualifications
Minimum 1+ year work experience required.
Previous work in medical billing or customer service preferred.
Bilingual in English and Spanish is a plus.
Responsibilities
Answer 80+ inbound calls per day from patients and doctors’ offices.
Initiate payment plans for patients for outstanding balances.
Utilize resources to resolve patient inquiries.
Skills
Ability to work in a fast-paced environment
Attention to detail
Excellent communication skills
Education
High School Diploma or equivalent
Job description
A healthcare service provider is seeking a Customer Service Support Representative in Burlington, NC. The ideal candidate will handle over 80 inbound calls per day, guiding patients through billing inquiries and payment plans. A high school diploma and at least one year of related experience are required; prior experience in medical billing or customer service is preferred. Bilingual candidates in English and Spanish are highly desired. This position offers a work-from-home opportunity with a competitive hourly rate ranging from $17.75 to $21.00.