Front Office à Allemagne

Horstmann Hotels Group is seeking a Hotel Receptionist for the 2025 season at its hotels on Lake Garda. We are looking for motivated and talented individuals to be the first point of contact for our guests, providing excellent service and ensuring a memorable stay.

1. Greet and assist guests upon arrival, managing check-in and check-out processes.
2. Assist guests throughout their stay, providing information and suggestions to enhance their experience.
3. Coordinate room assignments and handle guest requests, interacting with colleagues as needed.
4. Support management in addressing complaints or guest issues promptly and effectively.
5. Maintain a thorough knowledge of the hotel and its services to provide accurate information.

1. Minimum of 3 years experience in a similar role.
2. Fluent in English and German.
3. Proficient with MS Office suite.
4. Knowledge of Ericsoft business software is a plus.

• Problem-solving attitude.
• Reliability and ability to manage stressful situations.
• Empathy and proactive approach.

• Seasonal employment contract (June to September 2025).
• Accommodation and meals provided.
• Performance-based incentives.
• Salary between €25,000 and €30,000.