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Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Iconic elegance in Milan’s most fashionable neighbourhood. A 15th-century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan’s Fashion District. Fall asleep under frescoes in high-ceilinged rooms, dine on authentic Italian dishes on the airy veranda, and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa.

About the role:

We currently have an opportunity for a Commis De Rang Room Service to join our iconic hotel, Four Seasons Milano in Italy!

What you will do:

Reporting into the Room Service Manager, you will be responsible for ensuring exceptional service, a memorable experience, and attention to our guests within the Hotel and at the Room Service Department. Your responsibilities will include assisting the Demi Chef de Rang, Chef de Rang in clearing china, glass, and silverware, attending to guest needs and requests, cleaning back office, being highly visible in the operation, providing an expert service experience according to standards, and respecting Hygiene standards as per HACCP system.

You should have attention to detail, strong interpersonal and relationship-building skills, the ability to multi-task with excellent organizational skills, be a team player, and bring your personal touch and energy to our guest experiences.

What you bring:

Food service experience in luxury hotels and/or stand-alone bars, restaurants, or restaurant groups, preferably in the same position, and international experience is an asset.

A genuine passion for the hospitality industry and a natural talent for ensuring our guests feel at home. You should have attention to detail, strong interpersonal and communication skills, the ability to multi-task with excellent organizational skills, be a team player, and bring your personal touch and energy to our guest experiences. We are looking for a special individual who shares our passion for excellence and delights in curating memorable experiences for our guests.

What we offer:

Competitive salary, wages, and a comprehensive benefits package.

Excellent training and development opportunities.

Complimentary dry cleaning for employee uniforms.

Meals available at our employee restaurant.

Employee experience initiatives, including annual themed parties and ESG events throughout the year.

Employee recognition programs.

Opportunities to build a successful career with global potential.

The candidate must have a flexible schedule, with the ability to work all shifts, including weekends and holidays.

You must possess the legal right to work in Italy and be fluent in English and Italian.