Vehicle Field Quality & After-Sales Liaison

MSX International

Torino

In loco

EUR 55.000 - 75.000

Tempo pieno

10 ore fa
Candidati tra i primi
Generatore di candidature

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Descrizione del lavoro

MSX International in Torino seeks a results-oriented specialist to bridge After-Sales, Technical Assistance, Engineering, Quality and Manufacturing in resolving field quality issues across vehicle networks.

You will drive investigations, coordinate multi-functional teams, ensure data quality for engineering analyses, and support the rollout of Technical Service Bulletins, parts actions, software updates and campaigns.

Competenze

  • Solid experience in the automotive industry.
  • Experience coordinating multiple stakeholders across functions.
  • Fluent Italian and English.

Mansioni

  • Act as the focal point for one or more vehicles or commodities regarding significant field quality issues.
  • Coordinate interactions between Technical Assistance, Control Tower, Engineering, Quality, Project Teams, Manufacturing Plants, Spare Parts, and Tool Teams.
  • Ensure that field data and technical information collected from the network are complete and accurate enough to support engineering investigations.
  • Drive Engineering teams to progress investigations and accelerate solution development.
  • Monitor issue resolution activities and ensure the timely execution of action plans.
  • Coordinate and support the implementation of after-sales solutions, including Technical Service Bulletins, spare parts actions, software updates, and technical campaigns.
  • Participate in vehicle quality reviews and cross-functional meetings; escalate critical topics and ensure alignment among all involved stakeholders.

Conoscenze

Automotive industry
Cross-functional coordination
Bilingual Italian/English

Descrizione del lavoro

MSX International in Torino seeks a results-oriented specialist to bridge After-Sales, Technical Assistance, Engineering, Quality and Manufacturing in resolving field quality issues across vehicle networks.

You will drive investigations, coordinate multi-functional teams, ensure data quality for engineering analyses, and support the rollout of Technical Service Bulletins, parts actions, software updates and campaigns.

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