Trusted NATO IT Support Tech - Secret Clearance (L1/L2)

WLG; Poggio Renatico; On-site; EUR 52,000 - 77,000; Full time

Job summary

WLG is assembling a team of IT support technicians for end-user device deployments across multiple NATO locations in Europe. Roles require active NATO Secret clearance and L1/L2 support experience to provide on-site assistance during laptop handovers and user login issues.

Projects are location-flexible with assignments at various NATO sites. Run-phase ongoing on select sites. This is a contractor/freelance opportunity with rates varying by location and experience.

Qualifications

• Active NATO Secret clearance required.
• Experience with Windows login and device issues.
• Onsite end-user support at NATO locations.
• Ability to travel and work at multiple sites.

Responsibilities

• Provide on-site end-user support during laptop deployment.
• Troubleshoot Windows and login issues.
• Assist users with basic device problems during handover.

Skills

L1/L2 IT support

Deskside support

Windows troubleshooting

English proficiency

Job description

WLG is assembling a team of IT support technicians for end-user device deployments across multiple NATO locations in Europe. Roles require active NATO Secret clearance and L1/L2 support experience to provide on-site assistance during laptop handovers and user login issues.

Projects are location-flexible with assignments at various NATO sites. Run-phase ongoing on select sites. This is a contractor/freelance opportunity with rates varying by location and experience.