IT Site Technician - Secret Clearance (Europe)

ActioNet, Inc.; Italia; Remote; EUR 35,000 - 50,000; Full time

Job summary

ActioNet, Inc. is seeking a Site Technician to support enterprise IT operations in Italy. The role requires hands-on experience with troubleshooting, networking, and Microsoft technologies. An active Secret Clearance is necessary for eligibility.

The ideal candidate will install, configure, and manage client computing devices while using Microsoft Active Directory and IT service management tools. The successful applicant should also hold a DoD 8570 IAT Level II Certification or equivalent.

Qualifications

• Hands-on experience with troubleshooting and repairing client computing devices.
• Experience installing and configuring networking equipment.
• Knowledge of Microsoft PowerShell for automation tasks.

Responsibilities

• Install, configure, troubleshoot, and repair client computing devices and peripherals.
• Manage users and endpoints using Microsoft Active Directory.
• Support Microsoft Exchange and Microsoft 365 environments.

Skills

Troubleshooting

Networking

Microsoft technologies

Active Directory

PowerShell

Education

DoD 8570 IAT Level II Certification

Tools

Microsoft Exchange

Microsoft 365

ITSM ticketing systems

Job description

Join ActioNet as a Site Technician supporting enterprise IT operations in a dynamic environment. This role requires an active Secret Clearance and hands-on experience with troubleshooting, networking, and Microsoft technologies.

Locations: Germany, UK, Belgium, Netherlands, Italy, Spain, Turkey, Bahrain, France, Greece

Security Clearance: Secret (US Citizenship required for eligibility)

Basic Qualifications:

• Install, configure, troubleshoot, and repair client computing devices and peripherals
• Install and troubleshoot networking equipment including switches and wireless access points
• Manage users and endpoints using Microsoft Active Directory and endpoint management platforms
• Administer and support Microsoft Exchange and Microsoft 365 environments
• Utilize Microsoft PowerShell to automate administrative tasks
• Use IT service management (ITSM) ticketing systems to track incidents and service requests
• DoD 8570 IAT Level II Certification (e.g., CompTIA Security+ CE) or equivalent baseline cybersecurity certification

Preferred Qualifications:

• Experience with endpoint configuration management platforms (e.g., SCCM/MECM)
• Experience with Microsoft Azure, Entra ID, and Intune
• 1–3 years of experience in an IT-related field
• Advanced and Managed IT Services
• Agile Software Development
• DevSecOps
• Cybersecurity
• Health IT
• C4ISR & SIGINT
• Data Center Engineering & Operations

Why ActioNet?

At ActioNet, our Passion for Quality is at the heart of everything we do:

• Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters.
• Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence.
• Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation.

ActioNet is proud to be named a Top Workplacefor the twelve year in a row (2014 - 2025). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.

What's in It For You?

As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?

ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

********Direct Applicants, only. No Agencies, No third-party recruiters, please********

ActioNet Core Value #1 - Instill Integrity In Everything We Do