Travel Support Specialist — Flexible Hours

hjbtravels; Italia; Ibrido; EUR 24.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible scheduling

Training and ongoing support

Advancement opportunities

Team-oriented work environment

Descrizione del lavoro

hjbtravels is seeking a reliable Customer Service Representative to support clients in the travel industry. You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.

The role offers flexible scheduling (part-time or full-time) with training and ongoing support. You will join a supportive, team-oriented environment and have opportunities for advancement within the travel industry.

Competenze

• Strong verbal and written communication skills.
• Customer service experience preferred, but not required.
• Ability to work independently and manage time effectively.
• Basic computer skills and comfort using online systems.
• Attention to detail and a customer-first mindset.
• Interest in the travel industry is a plus.

Mansioni

• Handle customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information regarding destinations, policies, and procedures.
• Maintain professional and courteous communication at all times.
• Follow established company processes and service standards.
• Document customer interactions as needed.

Conoscenze

Verbal communication

Written communication

Time management

Attention to detail

Descrizione del lavoro

hjbtravels is seeking a reliable Customer Service Representative to support clients in the travel industry. You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.

The role offers flexible scheduling (part-time or full-time) with training and ongoing support. You will join a supportive, team-oriented environment and have opportunities for advancement within the travel industry.